Branch Manager

Core Competencies

• Strong leadership presence
• Financial and operational intelligence
• Ownership mentality and accountability
• Emotional maturity and professionalism
• Strong decision-making ability
• Ability to develop people and build strong teams

Performance Metrics

• Revenue vs. budget
• Gross margin percentage
• EBITDA percentage
• Customer retention rate
• Enhancement sales growth
• Employee retention and development
• Safety performance and incident reduction

Core Responsibilities

• Financial Leadership:
• Own full branch P&L performance
• Lead strategies to achieve revenue, profitability, gross margin, & EBITDA targets
• Participate in the annual budgeting & monthly financial close processes
• Participate in equipment planning and purchasing decisions
• Production & Customer Experience Leadership:
• Participate in production scheduling and operational planning
• Oversee material ordering and operational priorities
• Identify service quality deficiencies and ensure corrective action
• Sales, Enhancement & Renewal Leadership:
• Lead enhancement, maintenance, & snow sales
• Lead contract renewal efforts
• Maintain strong customer relationships and service delivery standards
• Team Leadership & Development:
• Participate in recruitment, hiring, & onboarding of team members
• Build, develop, and retain high-performing employees
• Provide leadership, coaching, and accountability
• Create growth opportunities for team members