Branch Manager

About the role

The candidate will work from our Eastlake, OH location and will have occasional business trips to other branches within our footprint.

Responsibilities

• Manage branch performance to assure alignment with all policies, practices and culture of the organization
• Oversee preparation of branch budget for Eastlake, and monitor actual performance to ensure that the branch achieves objectives
• Develop and maintain business relationships with current and potential customers and suppliers
• Maintain and monitor competitive conditions in the territory, and build relationships to gain market share in new areas in the industrial and contractor market
• Oversee branch inventory status (e.g. cycle counts with RF system), including daily reconciliation of discrepancies and adjustments
• Interact regularly with customers to drive customer service and achieve sales goals through addressing, mediating, and resolving customer concerns, complaints, and issues
• Support initial and ongoing development of all branch employees
• Conduct performance evaluations, talent reviews and address branch personnel issues; partner with HR as needed
• Interview and hire applicants for branch positions by seeking “culture add” talent
• Report accidents in a timely manner & conducts the appropriate accident investigation process and follows up with associate in accordance with guidance provided by the Safety and HR team

Requirements

• 5 years of experience in business, sales or operations management including the application of management principles involved in strategic planning, resource allocation, sales forecasting, and coordination of people and resources.
• Experience in the electrical distribution industry is desired.
• Bachelor's Degree in Business Administration, Management, Sales and Marketing or related field, or an equivalent combination of education and job experience as determined by the company.
• Demonstrated customer and vendor relationship building and maintenance skills.
• Ability to respond to common inquiries or complaints from customers, associates, or regulatory agencies.
• Ability to read, analyze, and interpret financial reports, general business documents, legal documents or governmental regulations and implement a plan to enhance business and course correct as needed.
• Demonstrated ability to lead people, coach to get results through others and motivate and develop talent.
• Ability to effectively communicate, orally and in writing, and present information to top management, customers, vendors, associates and the general public.
• Demonstrated ability to define problems, collect data, establish facts, and draw valid conclusions to solve practical problems where only limited information and standardization exists.
• Conflict management and diffusion skills to foster a solution-oriented environment that does not take matters personal.
• Demonstrated time management and organization skills, including the ability to plan and manage multiple priorities simultaneously.
• Characteristics of passion for learning products electrical products and their applications, as well as learning the electrical distribution industry.
• Travel may be required on occasion, valid driver’s license required with proven safe driving record.

Qualifications

• Valid driver’s license required with proven safe driving record.

Skills

• Customer and vendor relationship building and maintenance skills.
• Effective communication, both oral and written.
• Ability to manage multiple priorities simultaneously.
• Time management and organization skills.
• Passion for learning about electrical products and the electrical distribution industry.

Benefits

• Medical, dental, and vision insurance plus employer paid short term and long-term disability and life insurance.
• Paid time off and paid holidays.
• 401K match.
• Tuition reimbursement and employee development.
• Annual Safety Shoe Reimbursement.
• Employee Discount on products.
• Access to a variety of trainings for personal development.

Pay

Compensation: In addition to an annual salary, this position is eligible for an incentive plan.

Schedule

Work from our Eastlake, OH location and will have occasional business trips to other branches within our footprint.