Branch Manager

About the role

Crawford Electric Supply is a company dedicated to providing electrical products and services to contractors. We operate throughout the southeast region of the United States and are part of the Sonepar group, the world's largest electrical distributor with over 45,000 associates globally. As a company, we are committed to diversity and inclusion, and we strive to create a supportive and inclusive workplace.

Responsibilities

• Sales & Customer Service: Directs the sales activities of the branch and sales team, develops and maintains customer relations with "whatever it takes" service, oversees decision making and resolution of customer complaints ensuring proper handling, timely solution and positive customer experience.
• Marketing & Vendor Relations: Promotes and supports company-wide product promotions by displaying or demonstrating products, promoting uses and saleable features to customers, cooperates with vendors, manufacturers and co-workers to build a team approach and to promote a positive work environment, develops and maintains professional relationship with vendors and other business partners.
• Resources & Employee Relations: Interviews and hires to fill open or new positions, evaluates employee performance and compensation following company procedures, enforces company policies, recognizes personnel problems and takes corrective action, applies appropriate employee counseling and discipline, including termination when necessary.
• Management & Leadership: Represents the company’s business interests at all times, conducts business transactions and communications in a fair and ethical manner, complies with all company policies, supports corporate department procedures, such as Credit, Pricing, Accounting, Operations and HR, assigns or delegates job duties necessary to run a smooth and efficient branch operation and facility, with minimal use of overtime.
• Operations & Budgeting: Maintains building interior/exterior, vehicles and equipment, creates and maintains a safe working environment, creates annual branch budget, including sales, GP, inventory and overhead goals, successfully operates branch within budget forecast, meeting or exceeding profitability goals, reaches inventory turns and controls overhead expenses, develops and executes a sales plan to increase market share, grow sales and increase gross margins.

Qualifications

• Four-year college degree preferred with a minimum of 2-year associates degree or equivalent from a college or technical school.
• Minimum of 4 years of industry related experience, such as product, sales, purchasing, project or operations.
• Previous management or supervisory experience preferred.
• Must hold a valid driver’s license and maintain acceptable driver history and insurance coverage.
• Knowledge of electrical products and applications.
• Skilled in selling products & services, negotiating sales, pricing and terms.
• Ability to effectively communicate information and present ideas and solutions to customers.
• Ability to add, subtract, multiply and divide units of measure, using whole numbers, common fractions, and decimals as well as calculate figures, such as discounts, percentages, and commissions.
• Possess strong customer service and communication skills.
• Have a strong work ethic including organizational skills with the ability to prioritize multiple tasks.
• Maintain confidentiality of sensitive business information in an honest and ethical manner.
• Attitude and knowledge of safety in working environment.

Benefits

• Healthcare plans
• Dental & vision
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)

What We Offer You

We offer great family-friendly benefits to full-time associates, including:

• Healthcare plans
• Dental & vision
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)

Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law. Sonepar and our family of brands are committed to the full inclusion of all qualified individuals.

Pay Transparency Non-Discrimination Provision

Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, click here.