Branch Manager

American Welding & Gas, Inc. is seeking an energetic, self-motivated candidate for a Branch Manager position at our Columbia, SC location.

About the role

The Branch Manager directs the day-to-day activities of sales, including counter sales, warehousing, distribution, and production with P&L responsibilities.

Responsibilities

• Lead and promote safety; organize safety meetings and strictly enforce safety rules.
• Ensure customer deliveries are dispatched in a cost-effective manner that meets customer expectations.
• Ensure phone, walk-in, and delivery customer service is upbeat, friendly, and tailored to identify the customer's need and solve it.
• Improve the operating income performance of the branch through management of sales, margins, and expenses.
• Improve the branch's store ranking through management of store ranking metrics.
• Review and understand monthly financial statements and adjust to improve performance.
• Coordinate activities with other branches and/or immediate branch personnel to resolve customer, sales, or operational problems and ensure issues are handled in a manner that enhances customer satisfaction.
• Accurately complete and submit all sales-related paperwork (e.g., shippers, invoices, inventory/tank audits, month-end reports, cash reconciliations, deposits, etc.) in a timely manner.
• Participate in the preparation of market information and annual sales analysis and forecast.
• Manage all branch personnel in accordance with company policies by hiring, training, motivating, planning and directing work, providing performance feedback, developing associates, and resolving associate issues.
• Coordinate sales promotion activities and maintain and stock merchandise, displaying it attractively to customers.
• Maintain a clean and attractive store.
• Responsible for timely and quality performance appraisals of assigned personnel.
• Work in accordance with all policies and procedures and rules as prescribed by State and Federal law and the Company.
• Evaluate and monitor day-to-day activities of the branch to ensure cost-effective operations and make changes as required.
• Sell profitable sales growth to new and existing opportunities.
• Other duties may be assigned.

Requirements

• Bachelor's degree or equivalent experience.
• Previous management experience.
• Intermediate level computer skills.
• A team player who takes ownership, creates solutions, and drives for results.
• Excellent communicator who expresses consistency in words and actions, communicates directly and honestly.
• Ability to work independently and under pressure to meet deadlines.
• Ability to respond effectively to sensitive inquiries or complaints.
• Strong leadership and relationship development skills.
• Pleasant, professional, and courteous personality.
• Strong administrative skills: organized, efficient, and versatile.
• Excellent verbal and written communication skills.
• Goal-oriented and self-motivated.

Benefits

• Competitive pay structure with Performance Incentives.
• Medical, Dental, & Vision Benefits with no waiting period.
• Collaborative environment where your input is valued daily.
• Company-paid Life Insurance and Short-term & Long-term Disability.
• 401(k) Retirement Savings Plan with Company Match.
• Paid Holidays and Paid Time Off.

About Us

American Welding & Gas (AWG) is a manufacturer and distributor of industrial gases as well as a provider of welding supply needs. We are a family and teammate-owned company headquartered in Raleigh, North Carolina. Our company provides industrial, medical, specialty, food, and beverage gases across the United States. With a team of over 800 employees, over 100 retail locations, and 22 fill plants, we pride ourselves on customer service, expertise, assets, and resources that allow us to reach a large and diversified customer base of the highest quality.