Branch Manager
About the role
We are hiring a Branch Manager in Auburn Hills, MI. Base pay plus bonus opportunities! Monday - Friday, no weekend work!
Responsibilities
- Promote sales and deliver excellent customer service.
- Nurture inventory levels and balance expenses through purchases.
- Foster facility and staff alignment to safety and regulatory standards.
- Empower team members in providing efficient customer service, maintaining good housekeeping, and harmonizing operational efficiency.
- Provide professional customer service for all internal and external customers.
- Support the outside sales team in nurturing existing client relationships and welcoming new business opportunities.
- Support the flow of accurate and timely daily processing of financial transactions.
- Maintain the accuracy of back order, open order, and Purchase Order (PO) expedite reports.
- Cultivate and refine appropriate cylinder and hard goods inventory levels for the branch.
- Facilitate and lead training for inside sales associates on product knowledge, company policies, processes, procedures, and safety.
- Conduct periodic performance reviews for branch associates.
- Act as a bridge between employees and management, providing performance mentorship and guidance in collaboration with Human Resources and senior management.
Requirements
- High school diploma or equivalent.
- Strong prioritization and organizational skills.
- Customer-facing or retail experience.
- Experience guiding, supporting, or leading teams.
- Reliability and strong personal organization.
- Proven managerial experience in a customer-facing environment, coupled with demonstrated expertise in Profit and Loss (P&L) management and the strategic use of Key Performance Indicators (KPIs) to drive performance.
- Background in supporting and leading teams within a retail or industrial distribution environment.
- Ability to lift up to 75 lbs and occasionally up to 125 lbs with the aid of material handling equipment.
- Proficient computer skills and an interest in learning new digital tools.
- Self-motivated with a focus on contributing to the overall team's success.
- Excellent verbal and written communication skills to effectively act as a bridge between staff and management.
Qualifications
- Bachelor Degree in related field (preferred).
- 5+ years’ experience in sales with a track record of meaningful contributions and experience in the welding industry (preferred).
- Experience with inventory cultivation and vendor relationship support (preferred).
- Computer experience or basic knowledge of SAP (preferred).
Benefits
Comprehensive Family Benefits: Medical, Dental, Vision, Life, AD&D, and Disability Insurance. Support for Parents: 14-week paid child birth benefit. Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time. Early Access: Benefits start after 30 days of employment.
Benefits
Additional benefits include:
- Employee Assistance Program (EAP)
- Pre-tax commuter transportation benefit
- Parental leave
- Vacation, sick time, floating holidays, jury duty and funeral/bereavement leave
- Paid holidays for all eligible full-time employees
- 401k plan with company matching funds
- Tuition reimbursement
- Discounted college tuition for eligible employees’ dependents
- Airgas Scholarship Program for dependent children
About Airgas
At Airgas, we foster a culture of safety, customer success, sustainability, and innovation. We empower our associates to share ideas, take initiative, and make decisions. Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies, and services for industry and healthcare.
Equal Employment Opportunity
We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.