Branch Manager 4 - Long Beach, CA

About the role

This role involves leading and managing branch(es) to ensure goals are met and compliance with banking laws and regulations. The primary duty is to lead and manage the team, set performance expectations, and provide direction and recommendations to customers.

Responsibilities

• Demonstrate and ensure an excellent customer experience reflective of U.S. Bank culture and core values.
• Lead and manage the branch(es) to achieve business goals and objectives.
• Coach, develop, mentor, and train team members.
• Interpret performance results and find opportunities to drive success.
• Effectively communicate and critically think to identify financial resources for customers.
• Act as a leader for customer experience, expanding the customer base and promoting U.S. Bank products and services.
• Manage day-to-day operations, making decisions regarding candidate selection, employee compensation, promotion, discipline, and termination.
• Ensure compliance with all banking laws and regulations.

Requirements

Requires National Mortgage Licensing Service (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. Must have a bachelor’s degree and four to five years of experience working in a sales, retail management, or banking environment.

Qualifications

Thorough product/service knowledge, solid understanding of regulatory, policy, and compliance issues, thorough knowledge of retail product philosophy, policies, procedures, documentation, and systems, thorough knowledge of teller and platform functions, effective analytical skills, effective interpersonal communication, leadership, relationship management, time management, sales activities management, and sales ability skills, demonstrated success in retail sales environment, working knowledge of employment practices including rewards and recognition, employee development, and change management.

Skills

Effective analytical skills to evaluate credit requests, prepare budgets, and determine trends in a given marketplace, thorough knowledge of employment practices including rewards and recognition, employee development, and change management, thorough knowledge of employment practices including rewards and recognition, employee development, and change management.

Benefits

The benefits package includes healthcare (medical, dental, vision), basic term and optional term life insurance, short-term and long-term disability, pregnancy disability and parental leave, 401(k) and employer-funded retirement plan, paid vacation, sick and safe leave, adoption assistance, and more. U.S. Bank is committed to providing a supportive and inclusive work environment.

Pay

$104,130.00 - 127,270.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance.

Schedule

This role requires working from a U.S. Bank location for all scheduled work days. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.