Branch Manager - Long Beach, CA

Role Overview

As the senior leader of the dealership, the Branch Manager is responsible for driving the operational, financial, and strategic performance of a $55M+ heavy equipment dealership with a workforce of 40+ employees. The Branch Manager is accountable for the dealership's overall performance, including profitability, customer satisfaction, employee development, safety leadership, and execution of strategic objectives across Sales, Parts, Service, Rental, and Construction Technology operations. The role requires a hands-on, business-minded leader capable of aligning department managers, enforcing consistent processes, building strong customer relationships, and creating a branch culture focused on safety, accountability, teamwork, and superior service.

The Opportunity

Long Beach operates in one of the strongest construction equipment markets in the Coastline Equipment network, supported by infrastructure investment, construction activity, and an established customer base. This role provides the opportunity to lead a flagship operation and influence future business performance across Southern California.

The Ideal Candidate

You are currently a Branch Manager, General Manager, Operations Manager, or similar leader within a construction equipment, rental, or capital equipment organization. You aspire to lead beyond the boundaries of a single department or branch and have demonstrated the ability to build high-performing teams that consistently deliver results and excellent customer experience. You think like a business owner and understand how people, customer relationships, operational execution, and financial performance work together to create sustained growth.

Key Responsibilities

• Drive profitable growth and overall branch performance
• Establish clear operating rhythms, priorities, and performance expectations
• Ensure consistent execution of dealership policies, processes, and standards
• Strengthen customer relationships and expand business opportunities
• Recruit, develop, and retain a high-performing leadership team
• Coach and mentor department managers to achieve operational excellence
• Foster a culture of accountability, ownership, and continuous improvement
• Promote collaboration across Sales, Parts, Service, Rental, and Construction Technology departments
• Champion a strong safety culture and commitment to customer service excellence

Financial Responsibilities

The Branch Manager must be capable of leading the branch with a business operator mindset, not simply an operations manager. This includes ownership of the full branch P&L, command of department profitability, and the ability to use dealership metrics such as absorption, labor recovery, rental utilization, parts turns, inventory age, gross margin, and expense control to drive better decisions. This leader must identify where profit is being created or lost, hold department managers accountable for financial results, and turn financial reporting into clear operating actions that improve branch performance.

• Manage branch P&L, annual budgets, payroll, expenses, receivables, inventory and branch controllable costs
• Develop an annual branch business plan with clear department goals, financial targets, staffing needs and market initiatives that support overall dealership goals
• Manage department-level profitability, understanding where each department creates or loses profit and how Sales, Parts, Service, and Rental performance affect the total branch result
• Lead through dealership operating metrics, including absorption rate, labor recovery, technician productivity, parts turns, rental utilization, aged inventory, warranty recovery, and expense control
• Turn financial results into action, requiring managers to explain variances, own corrective plans, and connect daily operating decisions to measurable financial outcomes
• Ensure branch assets, facilities, vehicles, tools, equipment, and inventory are managed and used efficiently

Required Qualifications

• Proven experience within a construction or heavy equipment dealership environment
• Demonstrated success leading Sales, Parts, Service, and Rental operations
• Strong track record of accountability for business results, including operational and financial performance
• Commitment to maintaining a culture of safety, compliance, and operational excellence
• Experience managing dealership operations with annual revenues exceeding $55 million
• Experience leading multi-department organizations with 40+ employees
• Strong leadership, coaching, and team development skills
• Ability to drive growth, execute strategy, and deliver exceptional customer service

Work Environment

• Reporting Structure: This role reports directly to the President/General Manager
• Office-Based Role: Primarily based in our Long Beach headquarters with occasional visits to regional locations as needed
• Collaborative Setting: Work within a supportive, team-oriented office environment that values open communication and efficiency
• Occasional Travel: Some travel may be required for meetings or company events, reflecting our commitment to connecting teams across the Western United States

Compensation & Benefits

• Salary: $190,000 - $235,000.00 Annual
• Performance Incentive
• Company Vehicle provided
• Comprehensive health, dental, and vision insurance
• 401(k) plans with company matching contributions
• Paid Time Off and paid holidays