Branch Manager 4 - 23rd & Ridge Office - Lawrence, KS

Responsible

Demonstrates and ensures all team members provide an excellent customer experience reflective of U.S. Bank culture and core values.

Manages branch(es) to ensure goals are met and compliance with all banking laws and regulations.

• Coaches, develops, mentors, and trains team members.
• Exercises discretion with independent judgement in performing necessary duties.

Responsibilities

• Utilizes effective communication and critical thinking to identify financial resources for customers and fulfill those needs.
• Provides direction and recommendations to appropriate products and services.
• Collaborates with partners including wealth, business banking, mortgage, or payment services to help individual and business customers reach their financial goals.

Requirements

• Leads customer experience, motivates and directs the team.
• Expands customer base and promotes the local market/community.
• Acts as leader for customer experience, expanding customer base and promoting the local market/community.

Qualifications

• Adaptive Coaching - Adjusts coaching style and approach based on individual needs, skills, and motivations.
• Conflict Resolution - Uses logic, methods, and de-escalation techniques to solve problems.
• Accountability - Takes ownership of decisions, actions, and outcomes, ensuring responsibilities are met with integrity and reliability.
• Influence - Persuades, inspires, and guides others to support ideas, decisions, or initiatives.
• Critical Thinking - Analyzes information, questions assumptions, and evaluates different perspectives to reach conclusions.
• Priority Setting - Assesses tasks and responsibilities, focusing on critical and impactful activities.
• Relationship Management - Establishes, maintains, and grows positive and productive connections with others.
• Business Insights - Drives the team with knowledge of products, services, policies, and trends.

Skills

• Advanced product/service knowledge.
• Solid understanding of retail product philosophy.
• Thorough knowledge of teller and platform functions.
• Effective analytical skills to evaluate credit requests, prepare budgets, and determine trends.
• Strong interpersonal communication, leadership, relationship management, time management, and sales abilities.
• Ability to evaluate and resolve problems and issues with minimal guidance.
• Demonstrated success in retail sales environment.

Benefits

• Healthcare (medical, dental, vision).
• Basic term and optional term life insurance.
• Short-term and long-term disability.
• Pregnancy disability and parental leave.
• 401(k) and employer-funded retirement plan.
• Paid vacation (from two to five weeks depending on salary grade and tenure).
• Up to 11 paid holiday opportunities.
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law.

Pay Range

$86,400.00 - 105,600.00