Branch Leader - Winston Salem/High Point Area

Responsibilities

• Promote positive public image in the community and instill the Purpose, Mission and Values in the team and in support of the Truist culture.
• Drive the business development of the branch to deliver both strong team performance and strong individual performance through personal productivity, focusing on Truist strategy areas including Small Business, Mass Affluent, Community Heroes, and Integrated Relationship Management (IRM) partnership.
• Drive branch revenue through Small Business development and new client strategies.
• Drive the growth of Small Business expertise through branch routines of face‑to‑face appointments with clients, outbound calling, and prospecting, as well as grow Mass Affluent through face‑to‑face appointments and outbound calling.
• Participate, as reviewed and approved in the market, in civic, government, professional, business, community affairs, associations and groups to prospect and develop new business through community involvement and building the Truist Brand.
• Responsible for successfully executing branch engagement routines by leading, growing, coaching and motivating teammates to fulfill the Purpose, Mission and Values for client financial success and team empowerment.
• Partner with Integrated Relationship Management (IRM) and Operations partners.
• Partner with the area operations officer to ensure compliance with bank procedures, internal controls, risk management and the Truist Code of Ethics, and ensure all required training is completed by the entire team.
• Proactively collaborate with all IRM and key line‑of‑business partners to lead and promote One Team culture within the branch through One Team/Business Partnerships.
• Responsible for human capital decisions including interviewing, selection, hiring, workforce scheduling, development planning, annual performance reviews, ratings, and performance counseling including disciplinary actions for all branch team members.
• May be cross‑trained to assist with teller transactions as needed.
• Manage all aspects of the assigned branch, driving branch performance through leading, coaching and managing; and business development.
• Ensure compliance with internal controls, operational procedures and risk management policies.
• Manage human capital including interviewing, selection, hiring,