Branch Leader I or II Dandridge

About the role

As the branch leader, you will manage all aspects of the assigned branch, driving performance through leadership, coaching, and business development. This role is critical to Truist’s purpose of inspiring and building better lives and communities, with a focus on small business expertise and development.

Responsibilities

• Promote a positive public image in the community and instill Truist’s Purpose, Mission, and Values within the team.
• Drive branch performance and revenue through business development strategies, including Small Business, Mass Affluent, Community Heroes, and Integrated Relationship Management (IRM) partnerships.
• Grow Small Business and Mass Affluent client segments through face-to-face appointments, outbound calling, and prospecting.
• Participate in civic, professional, and community affairs to develop new business and build the Truist brand.
• Lead, coach, and motivate teammates to fulfill Truist’s Purpose, Mission, and Values for client financial success and team empowerment.
• Partner with Integrated Relationship Management (IRM) and Operations teams to ensure compliance with bank procedures, internal controls, risk management, and the Truist Code of Ethics.
• Collaborate with IRM and key line-of-business partners to promote a One Team culture within the branch.
• Manage human capital decisions, including interviewing, hiring, workforce scheduling, development planning, performance reviews, and disciplinary actions.
• May assist with teller transactions as needed.

Requirements

• Bachelor’s degree or equivalent education and related training/experience.
• Two years of financial services and consumer/small business expertise or equivalent experience.
• One year of branch leadership or management experience.
• Strong interpersonal, sales, relationship-building, and prioritization skills.
• Strong written and verbal communication skills.
• Must be SAFE Mortgage Licensing Act compliant within 30 days of employment, including new or transfer of registration and applicable NMLS background check.
• Ability to inspire, lead, and coach others.

Preferred Qualifications

• Bachelor’s degree with a concentration in Business, Accounting, Finance, or Banking.
• Graduate of internal leadership development programs.

Benefits

Eligible employees working 20+ hours per week receive:

• Medical, dental, vision, life insurance, and disability coverage.
• Accidental death and dismemberment insurance.
• Tax-preferred savings accounts and a 401k plan.
• At least 10 days of vacation (prorated based on hire date and full-time/part-time status) and 10 sick days in the first year.
• Paid holidays.
• Eligibility for a defined benefit pension plan, restricted stock units, and/or a deferred compensation plan, depending on the position and division.

Work Shift: 1st shift (United States of America)