Branch Leader I or II Five Points

Regular, full-time position. Fluency in English required. 1st shift.

About the role

As Branch Leader you will manage every aspect of an assigned Truist branch, focusing on small-business expertise and development to deliver on Truist’s Purpose of inspiring and building better lives and communities.

Responsibilities

• Promote a positive public image in the community and instill Truist’s Purpose, Mission, and Values in the team.
• Drive branch performance and business development through leadership, coaching, and personal productivity in areas such as Small Business, Mass Affluent, Community Heroes, and Integrated Relationship Management (IRM) partnerships.
• Grow branch revenue via Small Business development, new-client strategies, face-to-face appointments, outbound calling, and prospecting.
• Participate in civic, government, professional, and community organizations to build the Truist brand and generate new business.
• Execute branch engagement routines by leading, coaching, and motivating teammates to fulfill Truist’s Purpose, Mission, and Values.
• Partner with Integrated Relationship Management (IRM) and Operations teams to ensure compliance with bank procedures, internal controls, risk-management policies, and the Truist Code of Ethics.
• Oversee all human-capital decisions: interviewing, selection, hiring, workforce scheduling, development planning, annual performance reviews, ratings, and disciplinary actions.
• May cross-train to assist with teller transactions as needed.

Requirements

• Bachelor’s degree or equivalent education and related training/experience.
• Two years of financial-services and consumer/small-business expertise or equivalent experience.
• One year of branch leadership or management experience.
• Strong interpersonal, sales-relationship, and prioritization skills.
• Strong written and verbal communication skills.
• Must become SAFE Mortgage Licensing Act compliant within 30 days of employment, including new or transfer of registration and applicable NMLS background check.
• Ability to inspire, lead, and coach others.

Preferred Qualifications

• Bachelor’s degree with a concentration in Business, Accounting, Finance, or Banking.
• Graduate of internal leadership-development programs.

Benefits

Eligible teammates (regular, 20+ hours/week) receive:

• Medical, dental, vision, life, and disability insurance.
• Accidental death and dismemberment coverage.
• Tax-preferred savings accounts and a 401k plan.
• At least 10 days of vacation (prorated based on hire date and full-time/part-time status) plus 10 sick days and paid holidays in the first year.
• Depending on position and division: defined-benefit pension plan, restricted stock units, and/or deferred-compensation plan.