Branch Leader I/II ( Saturday Required) - Ephrata North Branch

About the role

The branch leader has responsibility for managing all aspects of assigned branch.

Responsibilities

• driving branch performance through leading, coaching and managing; and business development
• Small business expertise and development critical to Truist’s Purpose of inspiring and building better lives and communities
• Ensuring compliance with internal controls, operational procedures and risk management policies
• Management of human capital including interviewing, selection, hiring, conducting performance reviews, disciplinary actions, workforce management scheduling
• May be cross trained to assist with teller transactions as needed
• Promote positive public image in the community and instill the Purpose, Mission and Values in the team and in support of the Truist culture
• Drive the business development of the branch to deliver both strong team performance as well as strong individual performance through personal productivity, in the areas of Truist strategy including but not limited to Small Business, Mass Affluent, Community Heroes, and Integrated Relationship Management (IRM) partnership
• Drive branch revenue through Small Business development and new client strategies
• Drive the growth of Small Business expertise through branch routines of face-to-face appointments with clients, outbound calling, and prospecting as well as the growth of