Branch Leader - Greensboro & Alamance Cty Area *Saturday Required*

About the role

The branch leader has responsibility for managing all aspects of the assigned branch, driving branch performance through leading, coaching and managing, and business development. Small business expertise and development are critical to Truist’s purpose of inspiring and building better lives and communities.

Responsibilities

• Promote positive public image in the community and instill the Purpose, Mission and Values in the team and in support of the Truist culture.
• Drive the business development of the branch to deliver strong team and individual performance through personal productivity in areas such as Small Business, Mass Affluent, Community Heroes, and Integrated Relationship Management (IRM) partnership.
• Drive branch revenue through Small Business development and new client strategies.
• Drive growth of Small Business expertise via face‑to‑face client appointments, outbound calling, and prospecting; similarly grow Mass Affluent through face‑to‑face appointments and outbound calling.
• Participate in approved civic, government, professional, business, community affairs, associations and groups to prospect and develop new business through community involvement and building the Truist Brand.
• Execute branch engagement routines by leading, growing, coaching and motivating teammates to fulfill the Purpose, Mission and Values for client financial success and team empowerment.
• Partner with Integrated Relationship Management (IRM) and Operations partners.
• Partner with the area operations officer to ensure compliance with bank procedures, internal controls, risk management and the Truist Code of Ethics, and ensure all required training is completed by the team.
• Collaborate with IRM and key line‑of‑business partners to promote a One Team culture within the branch.
• Make human capital decisions: interviewing, selection, hiring, workforce scheduling, development planning, annual performance reviews, ratings, performance counseling and disciplinary actions for all branch team members.
• May be cross‑trained to assist with teller transactions as needed.
• Ensure compliance with internal controls, operational procedures and risk management policies.

Requirements

• Bachelor’s degree or equivalent education and related training or experience.
• Two years of financial services and consumer/small business expertise or equivalent experience and/or performance.
• One year of previous branch leadership or management experience.
• Must be SAFE Mortgage Licensing Act compliant within 30 days of employment (including new or transfer of registration and applicable NMLS background check).
• Ability to inspire, lead and coach others.

Qualifications

• Bachelor’s degree with a concentration in Business, Accounting, Finance or Banking (preferred).
• Graduate of Internal Leadership Development Programs (