Branch Lead - Grand Prairie

About the Role

The Branch Lead will be responsible for planning and directing all activities within their delegated branch, ensuring financial performance, and providing overall leadership. This position will also plan, implement, and manage areas of responsibility to facilitate continuous improvement and personal growth while supporting company goals, missions, and vision.

Responsibilities

• Take direction and fulfill responsibilities from the President/Direct Manager.
• Provide leadership and work with team members, key customers, and suppliers to solve challenges and leverage growth opportunities.
• Maintain and cultivate relationships with customers and suppliers to build a favorable company image and increase sales.
• Successfully resolve customer issues in a timely and professional manner.
• Facilitate branch operations related to inventory, logistics, security, safety, and quality.
• Participate in auditing processes, including routine and periodic self-checks.
• Prepare forecast and cost control reports.
• Manage staff, including selection, onboarding, terminations, training, development, and disciplinary actions.
• Conduct monthly 1-on-1 performance reviews with direct reports.
• Manage workflow to assist staff in balancing priorities and ensure work is completed with urgency.
• Update shop manuals and OEM documentation in accordance with company policies.
• Ensure compliance with company policies, government procedures, regulations, codes, and manufacturer specifications.
• Manage quality control issues.
• Discuss strategies with direct reports and the leadership team to increase efficiencies and identify weaknesses.
• Assist Business Development and Operations teams in account management, including joint calls, marketing activities, and customer strategies.
• Travel to site locations, customers, or field offices in support of company objectives.
• Oversee time and attendance for all branch members.
• Evaluate, monitor, and report on KPIs.
• Initiate Nonconformance reports for products or services not meeting requirements.
• Demonstrate and emphasize a safety-conscious attitude.

Qualifications

• 5+ years of Management/Leadership and mentoring experience.
• Experience and knowledge related to equipment repairs for service and drilling rigs, Pressure Safety Valves, Instrument, and/or Electrical areas, or willingness to learn.
• Knowledge of API Q1 certification.
• Valid license and clean driver’s abstract.
• B.O.P repair experience.
• Journeyman Machinist or experience in Manual machining.
• Experience with quality systems and processes.
• Prior experience in a manufacturing and/or service environment.
• Successful pass of a pre-employment drug screening test.

Skills

• Strong computer aptitude and fiscal management skills.
• High level of confidentiality and accuracy with sensitive information.
• Understanding of QHSE Procedures related to Equipment and Valve servicing departments.
• Strong quantitative and analytical skills.
• Commitment to a team environment and continuous improvement culture.
• Willingness to take a hands-on approach in training and system development.
• Knowledge of Employment Standards, Human Rights, and OHS legislation.
• Flexibility with work schedule, including potential late shifts and weekends.

Working Environment

• Monday – Friday, 8:00 AM – 4:30 PM, with potential for extended hours.
• Both office and shop setting.
• Hands-on role assisting with servicing requirements in the shop.
• Leadership of a team of 10+ members.