Branch Coordinator

About the role

This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Branch Coordinators are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Aid customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Suggest ways to improve sales

Qualifications

• Minimum Requirements: Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Benefits

The individual selected for this role will be eligible for health benefits, such as prescription savings and virtual physician visits, retirement, and saving benefits. Additional benefits include a generous time away from work package, including vacation, holidays, and military leave. Part-time regular employees not covered by a collective bargaining agreement are eligible for: 0-9 paid holidays throughout the calendar year, non-exempt employees who work within the state of Washington will accrue paid sick leave at an accrual rate of 1 hour per every 40 hours worked, employees who work within the city of Seattle, Washington will accrue paid sick leave at a rate of 1 hour per every 30 hours worked, 4 workweeks (on a 12-month rolling calendar period) of paid Military leave for employees who are absent from work due to service in the uniformed services, 5 days of paid Bereavement Leave following the death of an immediate family member and 3 days of paid Bereavement Leave following the death of any other family member, Part-time employees receive paid vacation after their first year of hire consistent with Sherwin-Williams part-time vacation policy, available at http://www.myswbenefits.com/. Compensation decisions are dependent on the facts and circumstances of each position, which will impact where actual compensation may fall within the stated wage range.