Branch Coordinator

This is a full-time, in-office position at our Charlotte, NC branch.

Benefits

• Salary $45,000 - $55,000/yr (DOE)
• Employer-matched medical, prescription, and dental insurance (available after 60 days of employment)
• Employer-matched 401(k) up to 3% (after 6 months of employment)
• Bonus eligibility based off a results-oriented incentive plan (after 3 months of employment)
• Graduated PTO program, major holidays off, and 3 “floating” holidays (available upon your first day of employment)
• Special gifts for significant life events (marriage, birth of a child, buying a house)
• Cell phone reimbursement plan
• Life Insurance, Long-Term and Short-Term Disability 100% paid by CTI

Responsibilities

• Be the heartbeat of the branch, managing day-to-day operations and keeping everything running smoothly
• Schedule manpower for Installation and Service work
• Coordinate with internal teams and clients to ensure smooth communication and logistics
• Keep our space vibrant, organized, and ready for anything—from client visits to spontaneous events
• Support the Inside Sales team
• Handle shipping/receiving and order tracking
• Perform other general office duties

Requirements

• A knack for multitasking and a love for hyping your team
• Stellar communication skills and a proactive mindset
• Experience in office coordination, admin support, or operations (bonus points if you’ve ever refereed a Nerf war)
• A sense of humor and a passion for creating a positive workplace vibe
• Minimum high school degree required
• At least 2 years in an admin, corporate, or hospitality environment

About the Company

CTI has been a leading audiovisual provider since 1988, with a mission to provide a fantastic customer experience. We thrive on employee growth, both professionally and personally, and foster a culture of innovation, support, and fun. From Nerf fights to surprise snack attacks, we believe joy fuels productivity.