Branch Coordinator

About the role

We are seeking a Branch Coordinator based out of our office in Boise, ID. The purpose of this role is to provide administrative support, manage projects, handle customer service, and assist with event planning and scheduling.

Responsibilities

• Support the Branch through positive, respectful interactions with sales, service, and corporate associates to ensure client satisfaction and timely response.
• Aids in service coordination, scheduling, dispatch, customer service, and administrative support.
• Takes ownership of assigned projects by being self-motivated and working independently with limited supervision or direction.
• Solves problems by clarifying customer complaints, determining the cause of the problem, selecting the best solution to solve the problem, expediting adjustments, and following up to ensure resolution.
• Supports Burkhart's financial health by administering the Supply Savings Guarantee program, monitoring and recording branch inventory, receiving, tagging, and staging parts and equipment, assisting with processing of credits, RMA's, and coordinating manufacturer warranty and factory repairs.
• Contributes to Burkhart's success by modeling the Burkhart culture to clients and team members, accepting new assignments, helping team members, learning new skills, and striving to improve team results.

Requirements

• Associate degree, vocational certification, or other educational program related to office management, logistics, business administration, or closely related field.
• 2 years administrative experience.
• The associate must maintain a valid driver’s license and be able to travel by car to meetings and events.
• Experience with service coordination, scheduling, dispatching, inventory management, and/or customer service.

Qualifications

• Competitive salary plus opportunity for profit sharing.
• Comprehensive benefit package including medical, dental, and vision coverage.
• Generous PTO Program, Paid Sick Leave, 8 paid holidays, and an anniversary day to celebrate your work anniversary.
• 401k program, long-term disability, short-term disability, and other supplemental benefits.
• Opportunity to work with a supportive team in a fast-paced environment.
• Career growth and advancement.
• Family owned for 135+ years.

Benefits

• Medical, dental, and vision coverage.
• Generous PTO Program, Paid Sick Leave, 8 paid holidays, and an anniversary day to celebrate your work anniversary.
• 401k program, long-term disability, short-term disability, and other supplemental benefits.

Pay

The salary range is $27 - $28/hour.

Schedule

Full-time position.