Branch Coordinator -

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Remove boilerplate, EEO, etc. Keep substantive info. Let's parse the posting: - Intro paragraph about Accendra Health (mission). Could be "About the role" or maybe "About the company". The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have "About the role" heading with description of role and company. - Salary range: "The anticipated salary range for this position is $50K - $65K annual. The actual compensation offered may vary based on job related factors such as experience, skills, education and location." That's Pay info. So we need a Pay section. - Job Summary: description of Branch Coordinators. Could be part of About the role or Responsibilities. Probably "Job Summary" could be part of About the role. - Essential Duties And Responsibilities: list of duties. Use

• . - Supervisory Responsibilities: None. Probably we can omit because it's not substantive. - Minimum Required Qualifications: Education and/or Experience, Skills, Knowledge And Abilities, Computer Skills, Language Skills, Mathematical Skills. Could be Requirements and Qualifications sections. - Preferred Qualifications: Education and/or Experience, etc. - Physical Demands, Work Environment: maybe not required sections; but we could include under "Requirements" or "Qualifications". The instruction: only include sections when posting has real specific content. We could include "Physical Demands" and "Work Environment" as sub-sections? Not in the list of allowed headings; but we could fold into Requirements or Qualifications. Probably better to include under "Requirements" or "Qualifications". But we have headings list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can map: - About the role: company mission and job summary. - Responsibilities: essential duties. - Requirements: Minimum Required Qualifications (education/experience) maybe plus physical demands? Could be. - Qualifications: Preferred Qualifications. - Skills: maybe combine skills from Minimum Required Qualifications (Organizing, Problem Solving, etc.) and Computer Skills, Language Skills, Mathematical Skills. Could be separate Skills section. - Benefits: Teammate Benefits list. - Pay: salary range. - Schedule: not mentioned; omit. We must not include empty sections. We need to preserve all substantive info; not invent or summarize away detail. So we need to keep details like specific duties, etc. Let's extract details: About the role / company: "At Accendra Health, we understand that healthcare is complex, and we’re here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve. With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials. If you’re interested in meaningful work with impact, explore our career opportunities and join us in our purpose of Bringing Care To Life™." Job Summary: "Our Branch Coordinators positively impact the lives of patients and their caregivers, by phone and in person, delivering excellent customer service during each interaction. Working collaboratively with patients, providers and other team members, Branch Coordinators ensure orders are received and processed timely, efficiently, and accurately. Branch Coordinators play an important role in ensuring Apria is paid for the services we provide by obtaining all necessary documentation required to bill health insurance plans." We could combine these under About the role. Responsibilities: list each duty: - Act as first point of contact to patients arriving in person. - Answer inbound calls from customers on a multi-line phone system; provide information to new and existing patients, troubleshoot common issues, work with the branch team and other departments to find appropriate resolutions and escalate queries or concerns when necessary. - Perform processing duties for the branch; including, but not limited to, creating, and working with new orders, reviewing multiple systems simultaneously to assist customers, confirming delivery appointments, verifying insurance, obtaining authorization of equipment based on payor guidelines, monitoring incoming faxes, and performing data entry. - Work with sales team, referrals and/or patients to gather documentation/information needed to meet insurance guidelines. Requests health plan authorizations/information as required; either electronically or verbally. - Review of new and recurring patient accounts, obtain all necessary documentation from the referral source to bill the individual health insurance plans, allowing our patients to maximize their available health plan benefits and to receive the much-needed care as soon as possible. - Collect credit card payments and billing information, reconcile daily receivables, and submit to the lock box. - Perform outbound customer satisfaction calls to patients and referrals. - May conduct downloads of recording devices such as apnea monitors, oximeters, CPAP devices and other respiratory equipment. - May perform functional tests on certain respiratory equipment. - Performs other duties as required. We need to keep each as
• . Minimum Required Qualifications: - Education and/or Experience: High School Diploma or equivalent; At least one-year related work experience - Skills, Knowledge And Abilities: Organizing; Problem Solving/Analysis; Patient Focused; Teamwork; Time Management/Multi-tasking; Effective communication in person, on the phone and electronically - Computer Skills: Intermediate to advanced computer skills; Proficient working within multiple systems at once - Language Skills: English (reading, writing, verbal) - Mathematical Skills: Intermediate level math skills Preferred Qualifications: - Education and/or Experience: At least two years’ experience in an office environment, healthcare setting or call center; Experience utilizing multi-line phone-system. Physical Demands and Work Environment: we could include under Requirements or Qualifications but maybe better to include as a separate section? Not in allowed headings; but we could incorporate into Requirements (maybe as "Working Conditions"). But we must not create sections like "Physical Demands" unless it's in allowed list. So we can fold into Requirements or Qualifications as a paragraph. Benefits: list: - Medical, dental, and vision care coverage - Paid time off plan - 401(k) Plan - Flexible Spending Accounts - Basic life insurance - Short-and long-term disability coverage - Accident insurance - Teammate Assistance Program - Paid parental leave - Domestic partner benefits - Mental, physical, and financial well-being programs Pay: salary range: $50K - $65K annual; actual compensation may vary based on job related factors such as experience, skills, education and location. Schedule: not mentioned; omit. Now produce HTML fragment with headings

  and content. We must not include any extra text outside HTML. No markdown fences. Let's craft:

  About the role

  At Accendra Health, we understand that healthcare is complex, and we’re here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve. With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials. If you’re interested in meaningful work with impact, explore our career opportunities and join us in our purpose of Bringing Care To Life™.

  Job Summary: Our Branch Coordinators positively impact the lives of patients and their caregivers, by phone and in person, delivering excellent customer service during each interaction. Working collaboratively with patients, providers and other team members, Branch Coordinators ensure orders are received and processed timely, efficiently, and accurately. Branch Coordinators play an important role in ensuring Apria is paid for the services we provide by obtaining all necessary documentation required to bill health insurance plans.

  But we used maybe not needed; we can just include as paragraph. Better to keep prose. Then Responsibilities:

  Responsibilities

  • Act as first point of contact to patients arriving in person.
  • Answer inbound calls from customers on a multi-line phone system; provide information to new and existing patients, troubleshoot common issues, work with the branch team and other departments to find appropriate resolutions and escalate queries or concerns when necessary.
  • Perform processing duties for the branch; including, but not limited to, creating, and working with new orders, reviewing multiple systems simultaneously to assist customers, confirming delivery appointments, verifying insurance, obtaining authorization of equipment based on payor guidelines, monitoring incoming faxes, and performing data entry.
  • Work with sales team, referrals and/or patients to gather documentation/information needed to meet insurance guidelines. Requests health plan authorizations/information as required; either electronically or verbally.
  • Review of new and recurring patient accounts, obtain all necessary documentation from the referral source to bill the individual health insurance plans, allowing our patients to maximize their available health plan benefits and to receive the much-needed care as soon as possible.
  • Collect credit card payments and billing information, reconcile daily receivables, and submit to the lock box.
  • Perform outbound customer satisfaction calls to patients and referrals.
  • May conduct downloads of recording devices such as apnea monitors, oximeters, CPAP devices and other respiratory equipment.
  • May perform functional tests on certain respiratory equipment.
  • Performs other duties as required.
  Requirements:

  Requirements

  • High School Diploma or equivalent
  • At least one-year related work experience

  Skills, Knowledge and Abilities: Organizing; Problem Solving/Analysis; Patient Focused; Teamwork; Time Management/Multi-tasking; Effective communication in person, on the phone and electronically.

  Computer Skills: Intermediate to advanced computer skills; Proficient working within multiple systems at once.

  Language Skills: English (reading, writing, verbal).

  Mathematical Skills: Intermediate level math skills.

  But we used maybe okay; but we could just include as paragraphs. Qualifications (Preferred):

  Preferred Qualifications

  • At least two years’ experience in an office environment, healthcare setting or call center
  • Experience utilizing multi-line phone-system
  We could also add Physical Demands and Work Environment as a paragraph under Requirements or Qualifications. Let's add a paragraph after Requirements maybe. Add:

  Physical Demands: While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements include close vision and distance vision. Regularly required to use hands to write, use computer or handheld device (tablet), telephone and use a document imaging system and manipulate documents. Regularly required to read documents and write neatly, legibly and transcribe accurate information and numbers/values. Employee continually engages in activities that require talking and hearing. This position requires frequent variations including sitting, walking, standing, kneeling, reaching or stooping. Strength aspects: Occasionally required to stand, lift, push or pull objects ranging from 10 lbs - 40 lbs.

  Work Environment: Work is performed in an office setting with exposure to moderate noise and indoor florescent lighting. The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential