Branch & Community Development Manager

Responsibilities

• Develop and implement strategies and calling efforts to promote the Bank's product and service solutions, with emphasis on deposit growth.
• Time spent outside the branch varies based on branch maturity and market needs, and includes external meetings, community engagement, and pre call planning activities.
• Actively participate in the community to enhance the Bank's visibility and reputation.
• Build and maintain strong relationships with customers, local businesses, and community organizations.
• Maintain strong knowledge of bank policies, procedures, loan products, and pricing; educate prospects on the advantages of Community Bank.
• Refer applicable loan opportunities to Bank business partners.
• Collaborate with business partners and Bank affiliates to identify referral opportunities.
• May oversee a loan portfolio consisting of business customers.
• Lead in the selection of new branch personnel.
• Support scheduling to ensure adequate branch coverage.
• Ensure staff are trained and motivated to meet customer sales and service needs as well as branch objectives and team goals through supportive leadership style.
• Discuss individual employee performance to include sales goals and service performance with appropriate supervisors on a frequent basis.
• Monitor progress and results throughout the year with District and Regional Managers to ensure the branch is performing at a level consistent to achieve growth, sales, and profit objectives.
• Address customer complaints and issues promptly, working to exceed customer expectations and maintain high satisfaction levels.
• Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to the branch.

Qualifications

• Not Specified

Skills

• Strong communication and interpersonal skills
• Ability to build and maintain strong relationships
• Knowledge of banking products and services
• Ability to work independently and as part of a team
• Proficient in using technology for customer service and sales

Benefits

• Competitive compensation
• Great benefits
• Professional development and advancement opportunities

Pay

$108,804.00 annually

Schedule

Full Time Regular