Branch Banking Leader - Palm Beach Gardens FL
Flagstar Bank · Palm Beach Gardens, FL · 2 wk ago
Sales$59k–$99k/yrFull-time
About the role
A Branch Banking Leader coaches a high-performing branch team to meet and exceed performance targets by teaching, training, and modeling sales behaviors while ensuring operational excellence. In addition, this role has a large focus on coaching to sales, revenue growth, and operational integrity with a focus on successful sales and client experience behaviors while delivering high level of client service.
Responsibilities
- Drive market growth of primary client relationships and achieve growth targets in financial performance (deposits, loans, and non-interest income).
- Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiative.
- Use independent judgement and discretion to make sound financial decisions.
- Create and execute business development, actively support execution of partner produced sales and branch initiatives.
- Provide training/development/coaching to branch teams on mission and how to effectively engage to deliver on targets.
- Foster the right environment for branch teams and clients.
- Responsible for talent management functions including: employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements.
- Deliver client engagement and education--using the tools and systems available.
- Foster a culture focused on providing an exceptional client experience with a commitment to delivering on our mission and purpose.
- Analyzes and resolves problems pertaining to branch operations and client satisfaction.
- Foster a culture of disciplined risk management helping teams identify and mitigate reputational, regulatory, employee and client risks.
- Ensure team awareness, understanding and adherence to all applicable bank policies and regulations.
- Meet operational excellence standards.
- Performs special projects, and additional duties and responsibilities as required.
- Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance training.
- Accountable to maintain compliance with applicable federal, state and local laws and regulations.
Requirements
Required Qualifications:
- Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent
- Minimum experience required: 6+ Years of overall branch sales experience
- Two (2)+ years in a leadership role
Preferred Qualifications:
- Education level preferred: Undergraduate Degree (4 years or equivalent)
Job Competencies:
- Creating Diverse and Cohesive Team
- Education, Coaching and Mentoring
- Prioritize Competing Demands
- Drive for Results
- Profit Discipline
- Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights
- Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results
- Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience
- Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders
Physical demands (