Branch Banking Client Consultant I - Float/Travel - Toms River NJ and surrounding areas

Branch Banking Client Consultant I-Float travels between assigned branches in Toms River, NJ and surrounding areas to provide customers with high-quality, prompt, and professional financial services.

Responsibilities

• Support team efforts to achieve growth targets in financial performance (outstanding deposits, outstanding loans, non-interest income) and primary client acquisition.
• Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiatives.
• Provide positive client experience by assisting with account questions, problems, and/or complaints; resolve issues in a timely and effective manner through research and communication.
• Deliver client engagement and education; meet behavioral activity goals as defined by Retail Leadership, including referrals.
• Process financial transactions accurately, efficiently, and in a friendly manner while maintaining operational standards.
• Understand and adhere to all applicable bank policies and regulations; deliver timely and accurate daily financial transactions with no controllable preventable losses.
• Perform special projects and additional duties as required.
• Maintain compliance with applicable federal, state, and local laws and regulations; complete required compliance trainings.

Requirements

• High School diploma, GED, HiSET, TASC, or foreign equivalent.
• 0 – 3 years of customer service and sales experience.

Preferred Qualifications

• Experience in the financial services industry.

Skills

• Action-oriented: Enjoys working hard, is energetic, and seizes opportunities with a sense of urgency.
• Business Acumen: Understands products, sales processes, and customer motivations; aspires to innovate in the marketplace.
• Approachability: Easy to talk to, warm, and builds rapport well; sensitive to others' interpersonal needs.
• Problem Solving: Uses logic to solve difficult problems; gathers incomplete information proactively and looks beyond the obvious.
• Priority Management: Focuses on what’s important, eliminates roadblocks, and uses time efficiently to accomplish goals.
• Builds and maintains effective relationships with stakeholders; aligns efforts with enterprise goals to drive strategic results.
• Fosters a positive work culture and productive environment; values relationships with customers and stakeholders.

Physical Demands

This role requires a moderate degree of physical exertion and stamina, including standing, sitting, walking, driving, or infrequent lifting.

Pay

$17.00 - $22.55 per hour.

Benefits

Flagstar provides teammates access to a variety of benefits, including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Detailed benefits information.