Branch Banking Assistant Leader - Boca Raton/Glades Rd FL

Location: Boca Raton, FL 33431-7205

About the role

The Branch Banking Assistant Leader drives branch revenue growth, operational integrity, and client experience excellence, with a focus on reputational success in the community.

Responsibilities

• Drive market growth of primary client relationships and achieve growth targets in financial performance (deposits, loans, and non-interest income).
• Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiatives.
• Support coaching, development, and mentorship of team members.
• Actively support the execution of partner-produced sales and marketing initiatives.
• Reinforce training, development, and coaching to branch teams on the mission and how to effectively engage in broader communities and customers to deliver against performance targets.
• Assist the Branch Banking Leader with talent management functions including employment, performance evaluations, staff development/training, disciplinary actions, succession planning, and ensuring compliance with all requirements.
• Deliver client engagement and education using available tools and systems.
• Foster a culture focused on providing an exceptional client experience with a commitment to delivering on the mission and purpose.
• Identify and mitigate reputational, regulatory, employee, and client risks by helping team members understand and adhere to all applicable bank policies and regulations.
• Meet operational excellence standards.
• Perform special projects and additional duties as required.
• Consistently adhere to regulatory and compliance policies and standards linked to the job and complete required compliance trainings.
• Maintain compliance with applicable federal, state, and local laws and regulations.

Requirements

• High School diploma or equivalent (GED, HiSET, TASC, or foreign equivalent).
• Minimum 2+ years of branch sales experience.
• Experience with a variety of banking products.
• Experience with banking risk management.

Preferred Qualifications

• Undergraduate degree (4 years or equivalent) or equivalent experience.
• 4+ years of branch banking and/or financial institution sales experience.
• Experience in a leadership role.

Skills

• Creating diverse and cohesive teams.
• Education, coaching, and teaching.
• Creating followship and objectively evaluating talent.
• Creating accountability.
• Building and maintaining effective relationships with stakeholders through clear communication and proactive collaboration.
• Aligning relationship-building efforts with enterprise goals to accelerate performance and drive strategic results.
• Building trusted client relationships by identifying needs and delivering tailored solutions.
• Fostering or supporting a positive work culture and productive work environment.

Physical Demands

The job requires a moderate degree of physical exertion and stamina, such as standing, sitting, walking, driving, or infrequent lifting.

Pay

Pay Range: $20.87 - $35.74 per hour

Benefits

Flagstar provides teammates access to a variety of benefits including:

• Medical, dental, vision, life, and disability insurance.
• A comprehensive leave program.

For detailed information, visit Benefits | Flagstar Bank.