Branch Banking Assistant Leader

About the role

The Branch Banking Assistant Leader drives branch revenue growth, operational integrity and client experience excellence, with a focus on reputational success in the community.

Responsibilities

• Business Performance: Drive market growth of primary client relationships and achieve growth targets in financial performance (deposits, loans, and non-interest income). Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiatives.
• Sales Leadership and Coaching: Support the coaching, development and mentorship of team members. Actively support the execution of partner-produced sales and marketing initiatives. Reinforce training, development and coaching to branch teams on the mission and how to effectively engage in communities and with customers to deliver against performance targets. Assist the Branch Banking Leader with talent management functions including employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements.
• Client Experience: Deliver client engagement and education using available tools and systems. Foster a culture focused on providing an exceptional client experience with a commitment to delivering on the mission and purpose.
• Risk Management: Identify and mitigate reputational, regulatory, employee and client risks by helping team members understand and adhere to all applicable bank policies and regulations. Meet operational excellence standards. Assist with talent management functions including employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements.
• Perform special projects, and additional duties and responsibilities as required.
• Consistently adhere to regulatory and compliance policies and standards linked to the job and complete required compliance trainings. Maintain compliance with applicable federal, state and local laws and regulations.

Requirements

• Required Qualifications:
  • Education: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
  • Experience: 2+ years of branch sales experience.
  • Experience with a variety of banking products.
  • Experience with banking risk management.
• Preferred Qualifications:
  • Education: Undergraduate Degree (4 years or equivalent) or equivalent experience.
  • Experience: 4+ years of branch banking and/or financial institution sales experience.
  • Experience in a leadership role.

Job Competencies

• Creating Diverse and Cohesive Teams
• Education, Coaching and Teaching
• Creating followship
• Objectively evaluating talent
• Creating accountability
• Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross-functional insights. Aligns relationship-building efforts with enterprise goals to accelerate performance and drive strategic results.
• Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
• Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.

Physical demands (ADA)

The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving or infrequent lifting.

Pay

$20.87 - $35.74