Branch Banking Assistant Leader
Flagstar Bank · Marquette, MI · 1 wk ago
Finance$20.87–$35.74/hrFull-time
Job Summary
The Branch Banking Assistant Leader drives branch revenue growth, operational integrity and client experience excellence, with a focus on reputational success in the community.
Responsibilities
- Drive market growth of primary client relationships and achieve growth targets in financial performance (deposits, loans, and non-interest income).
- Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiatives.
- Support in the coaching, development and mentorship of the team members.
- Actively support the execution of partner produced sales and marketing initiatives.
- Reinforce training, development and coaching to branch teams on our mission and how to effectively engage in our broader communities and customers to deliver against our performance targets.
- Assist the Branch Banking Leader with talent management functions including: employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements.
- Deliver client engagement and education using the tools and systems available.
- Foster a culture focused on providing an exceptional client experience with a commitment to delivering on our mission and purpose.
- Identify and mitigate reputational, regulatory, employee and client risks by helping team members understand and adhere to all applicable bank policies and regulations.
- Meet operational excellence standards.
- Perform special projects, and additional duties and responsibilities as required.
- Consistently adhere to regulatory and compliance policies and standards linked to the job and complete required compliance trainings.
- Maintain compliance with applicable federal, state and local laws and regulations.
Requirements
- High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
- 2+ years of branch sales experience.
- Experience with a variety of banking products.
- Experience with banking risk management.
Qualifications
- Undergraduate Degree (4 years or equivalent) or equivalent experience preferred.
- 4+ years of branch banking and/or financial institution sales experience preferred.
- Experience in a leadership role preferred.
Skills
- Creating diverse and cohesive teams.
- Education, coaching and teaching.
- Creating followership.
- Objectively evaluating talent.
- Creating accountability.
- Strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights.
- Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
- Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
- Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.
- Moderate degree of physical exertion and stamina such as standing, sitting, walking, driving or infrequent lifting.
Pay
$20.87 - $35.74