Branch Assistant

Join our Children's Services team at the Allen County Public Library's main branch as a Full-Time Branch Assistant. Located in downtown Fort Wayne, this onsite position not only allows you to support children and their families but also offers the chance to work in a vibrant, fun-filled environment that values teamwork and inclusion. Pay for this position ranges from $14.05 to $16.00 per hour, depending on qualifications and experience. The schedule is a flexible 40 hours per week, which includes days, nights, and weekends. Benefits Full-time employees enjoy a competitive benefits package, including: Medical, Dental, Vision, Life Insurance, Health Savings Account, Flexible Spending Account, Paid Time Off (start accruing three weeks of vacation and two weeks of sick), Employee Discounts, gym membership, wellness reimbursement (up to $510 each year!), and a Library-paid pension. About Allen County Public Library Allen County Public Library is a vibrant hub of lifelong learning, discovery, and connection. Guided by our mission to enrich the community, we empower individuals of all ages through access to knowledge, resources, and inclusive experiences. Our team is united by a shared commitment to integrity, literacy, and learning. We prioritize people-first service, celebrate diversity, and foster a sense of belonging for all. What You'll Do As a Branch Assistant, you'll help create a welcoming and positive experience for children and families. Responsibilities include: Supporting Children's Services operations and maintaining an inviting environmentAssisting patrons with checking materials in and outHelping customers locate books, materials, and resourcesIssuing new library cards and updating patron accountsProcessing payments and explaining library feesAnswering questions in person, by phone, and via emailAssisting with holds and requested materialsMonitoring returned items and routing them appropriatelyProviding information about children programs, services, and events What We're Looking For The ideal candidate enjoys working with children and being a multi-tasker. Successful Candidates Will Enjoy interacting with children Demonstrate strong customer service skillsBe able to multitask while maintaining accuracy and attention to detailCommunicate effectively both verbally and in writingWork well independently and as part of a teamMaintain confidentiality regarding patron records and transactionsLearn and use library technology and automated systems effectively Experience with customer service, library services, education, recreation, or youth-focused environments is helpful but not required. Get started with our team! If you feel this is the right job for you, go ahead and apply! We look forward to meeting you! Job Posted by ApplicantPro