Boyd Thermal by Eaton - Quality Engineer

About the role

The Quality Engineer serves as Boyd’s lead for product quality and reliability issues, focusing on System Cooling Products. They are responsible for identifying and addressing product non-conformances, improving product quality, and communicating directly with shop floor work cells to enhance quality.

Responsibilities

• Serve as the Boyd lead for product quality and reliability issues for Boyd’s line of System Cooling Products.
• Establish and implement processes for addressing and resolving customer product quality issues in a timely manner.
• Define quality requirements at the shop floor level.
• Work with shop floor management to identify failure modes and drive improvement.
• Ensure timely processing of any product non-conformances found at incoming or in-process inspection.
• Identify and eliminate cost of quality drivers including scrap and rework within manufacturing.
• Communicate directly with shop floor work cells to improve product quality.
• Partner with service team to participate in failure analysis activities, compile data, and reduce product failure modes.
• Drive CAPA associated with product quality through the organization to ensure that any findings or non-conformances are addressed quickly.
• Lead audits of processes and quality systems.
• Summarize and present product quality data to Quality Manager monthly.
• Participate in the development of customer prototypes to ensure customer quality requirements are met.
• Lead the development of advanced problem-solving techniques (8D, 5Why, DMAIC).
• Define inspection processes, requirements, frequency, and sampling internally and through sub-tier.
• Drive improvements at key and critical suppliers to ensure high-quality incoming materials.
• Support customers in different time zones and travel up to 10% domestically and internationally when required.
• Advocate for lean, 6S practices.
• Perform additional duties as required.

Requirements

• Bachelor’s degree in the appropriate discipline or 8 years of relevant experience.
• Prior experience with machining, welding, brazing, assembly-based manufacturing, lean, six sigma, and 6S.
• Experience operating in an ISO9001 quality environment; AS9100 quality environment a plus.
• Strong interpersonal skills, ability to work with and manage both suppliers and internal customers.
• Demonstrated record of leading multiple projects while working with stakeholders across multiple functions.
• Strong troubleshooting skills.
• Familiarity with root cause determination tools such as 5-Why, Fishbone Diagrams, etc.
• Core skills/tools include: Microsoft Office, 8D problem solving, GD & T, Six Sigma, Minitab (statistical analysis), SPC, FMEA.
• Experience with implementation of statistical methods and their application.
• Experience with brazing, plumbing, pumps, refrigeration, and troubleshooting of electro-mechanical parts is desirable.

Benefits

Base Compensation: $90,000 - $100,000, bonus eligible. Split shift.