Boyd Thermal by Eaton - Inside Sales Associate

Responsibilities

• Drive revenue growth for the Billerica, MA site
• Work directly with customers to support and manage business growth by developing strong relationships with operating departments and various management levels
• Develop new business and forge new relationships with the cross-functional organizations at potential customers
• Develop and execute strategies for increased customer penetration by selling additional products and services to all customer divisions
• Set strategic goals and tactical plans to achieve significant growth and build on the culture of achieving those goals within a high success/high reward environment
• Directly engage at customer locations to win incremental business through active business development
• Establish strong relationships with various management levels
• Work closely with customer engineers and purchasing to ensure product and design requirements are identified
• Work closely with Boyd Thermal Engineering to manage the design and development of customer solutions
• Display and demonstrate products and solutions using prototypes, samples, and marketing support materials, providing value-added guidance to customers
• Utilize knowledge of materials and manufacturing processes to illustrate and emphasize Boyd Thermal’s value-added propositions
• Manage the quotation process
• In conjunction with the Sales Operations Team, perform technical reviews of engineering drawings and specifications, gather and prepare required information for formal quotations, including but not limited to, drawings, sample parts, technical data, volumes, and material sources for submission to Boyd Thermal Estimating
• Monitor and manage project progress to successfully meet customers' milestones and production schedules, from inception to implementation
• Engage with customers on all commercial topics including credit and shipping terms, legal requirements, payments, and so forth
• Manage aspects of the relationship per terms and conditions of agreements, as well as negotiate new agreements in conjunction with Boyd management
• Respond to special customer needs or complaints
• Utilize Salesforce CRM package daily to capture all business opportunities, customer business intelligence, wins and losses
• Frequently and transparently communicate opportunities and current state to colleagues and management

Qualifications

• Bachelor's degree (B.S.) in engineering, business, or related field
• 4 years related experience or equivalent combination of education and experience in a technical selling role
• Data Analysis: Ability to analyze metrics and extrapolate practical solutions and recommendations
• Negotiation: Ability to communicate and deliver a value proposition; broker relevant deals and deliver a win-win oriented solution for the business and the customer
• Project Management: The ability to manage task flow and complete assignments on time
• Communication: Ability to deliver written and oral communications in a constructive and concise manner
• Travel: Willingness and ability to travel to meet objectives. Travel will be relatively limited given that this role will be focused on customers that are typically in a closer proximity to the assigned site
• Customer focused: Demonstrates through action, that external and internal customers are the highest priority. Anticipates, understands, and delivers the customer expectations with the highest quality and sense of urgency
• Business Savvy: A strategic thinker who is disciplined and exhibits a strong understanding of the business, its financial commitments, customers, competitive environment, and other key metrics. Effectively uses data to make sound business decisions and proposals
• Innovation/Creativity: Boldly champions and embraces continuous improvements through new and creative ideas. Open-minded, courageous, and challenges the status quo to improve the business
• Execution Excellence: Ensures operations excellence and actions that are based on a sound business strategy. Consistently delivers strong business results and maintains a passion for winning. Learns from mistakes. Complies with all legal requirements