Box Truck Driver Job

Hospital Couriers, now a BioTouch Company, is a medical transportation provider delivering dedicated and on‑demand fleet solutions to the healthcare industry. The company ensures timely and accurate delivery of patient specimens, medical supplies, equipment, documents, and other critical materials.

About the Role

The Box Truck Medical Driver is responsible for the safe, timely, and professional transportation of patient specimens, medical supplies, equipment, documents, and other medical materials between designated locations. Duties include loading, securing, transporting, and unloading materials in accordance with company procedures, customer requirements, applicable regulations, and safety standards. The role demands high attention to detail, reliability, professionalism, and a commitment to maintaining the integrity and security of medical materials throughout the transportation process.

Responsibilities

• Operate a company box truck safely and responsibly to transport patient specimens, medical supplies, equipment, documents, and other medical materials.
• Load, secure, transport, and unload materials in accordance with company procedures and customer‑specific requirements.
• Handle temperature‑sensitive, fragile, or time‑sensitive materials to maintain their integrity.
• Verify that items are properly labeled, secured, and delivered to the correct destination.
• Complete pickups and deliveries accurately, safely, and within established timeframes and routing requirements.
• Follow all chain‑of‑custody, specimen‑handling, security, and delivery procedures.
• Operate a manual pallet jack to move, load, unload, stack, and unstack pallets and other materials.
• Maintain accurate, complete, and legible delivery and pickup records, including required signatures, documentation, and status updates.
• Communicate promptly with Dispatch or management regarding delivery delays, route changes, customer concerns, vehicle issues, accidents, or other circumstances affecting service.
• Interact with customers, healthcare personnel, patients, vendors, and coworkers in a courteous, professional, and respectful manner.
• Protect confidential and sensitive information and maintain HIPAA compliance at all times (HIPAA training provided).
• Conduct required pre‑trip and post‑trip vehicle inspections and report any safety, maintenance, or mechanical concerns promptly.
• Maintain the cleanliness and overall condition of the assigned company vehicle.
• Follow all company safety policies, transportation procedures, traffic laws, and applicable regulatory requirements.
• Maintain a professional appearance and represent the company positively while interacting with customers and the public.
• Work independently while maintaining communication with Dispatch and management as required.
• Perform other duties and responsibilities as assigned.

Skills & Qualifications

• Valid driver’s license with a satisfactory driving record.
• Previous experience operating a box truck, delivery vehicle, commercial vehicle, or similar vehicle (preferred).
• Experience in medical, healthcare, laboratory, courier, logistics, or specimen transportation (a plus).
• Knowledge of safe driving practices, traffic laws, and vehicle safety procedures.
• Ability to safely operate a box truck and manual pallet jack.
• Strong time‑management, organizational, and problem‑solving skills.
• Excellent communication and customer service skills.
• Strong attention to detail and ability to follow written and verbal instructions.
• Ability to maintain confidentiality and comply with HIPAA and company privacy requirements.
• Dependable, punctual, professional, and capable of working with minimal supervision.
• Demonstrates a strong work ethic, integrity, accountability, and commitment to safety.
• Ability to accurately complete required documentation and use basic technology (mobile device, GPS/navigation system, delivery application, or electronic delivery records).

Physical Requirements

• Frequent entry and exit from a box truck, including stepping up and down.
• Walking and standing for extended periods while performing pickups, deliveries, loading, and unloading.
• Frequent bending, stooping, kneeling, crouching, reaching, twisting, pushing, pulling, and climbing as necessary.
• Ability to safely lift, carry, push, and pull items weighing up to 50 lb (or more with reasonable accommodation).
• Operation of a manual pallet jack and movement of pallets over various surfaces.
• Loading, unloading, positioning, and securing medical supplies, specimens, equipment, containers, and other materials within the vehicle.
• Handling packages of varying sizes, weights, shapes, and configurations.
• Maintaining balance and stability while walking, loading, unloading, and entering/exiting the vehicle.
• Frequent gripping, grasping, reaching, pulling, pushing, and securing cargo with hands, wrists, and arms.
• Sitting and operating a motor vehicle for extended periods, with frequent standing, walking, and physical activity.
• Repetitive movements associated with driving, loading, unloading, and securing materials.
• Adequate hearing to operate a vehicle safely, communicate with customers and coworkers, respond to traffic and environmental conditions, and follow verbal instructions.
• Adequate vision to operate a vehicle safely, read labels and documentation, navigate routes, identify addresses, and perform inspections (including close, distance, depth perception, peripheral vision, and focus adjustment).
• Ability to work safely in varying environmental conditions (indoor/outdoor, temperature variations, rain, snow, wind, heat, cold, etc.).
• Ability to work in loading docks, warehouses, parking areas, healthcare facilities, laboratories, and other customer locations.
• Wearing required company‑provided or job‑appropriate attire, footwear, and personal protective equipment (PPE) when applicable.
• Maintain sufficient physical stamina and alertness to complete assigned routes and delivery responsibilities.
• Occasional handling of heavier items may require mechanical assistance or team lifting per company policy.

Schedule

1st Schedule – Monday through Friday, 8:00 AM to 5:30 PM.