Box Office Staff
Tampa Bay Rays · St. Petersburg, FL · 3 days ago
On-siteAdministrativePart-time
Sales
- Selling tickets for Rays Baseball at Tropicana Field through ticketing software, raysbaseball.com and the MLB ballpark app.
Customer Service
- Provide exceptional customer service and improve mobile experience for all Rays fans.
- Troubleshoot issues that may arise for fans regarding online ticket accounts and the MLB Ballpark App.
Assistance
- Aid and be a resource to all fans throughout Tropicana Field.
- Assist with various special projects as needed.
Requirements
- Strong customer service skills.
- Ability to work well in a fast-paced environment.
- Strong computer skills and ability to learn new software, including Pro-Venue.
- Punctuality and dependability.
- Availability for nights, weekends, and holidays is a must, including at least 50% of the 81 home games.
- Familiarity with both Apple and Android apps and cell phone technology.
- Professional, positive, and friendly personality.
- Strong attention to detail.
- Ability to communicate effectively with fans, coworkers, supervisors, and management team.
Equal Opportunity Employer
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.