Box Office Representative
Miami HEAT · Miami, FL · 2 mo ago
AdministrativePart-time
Responsibilities
- Provide exceptional customer service to all of our guests at all HEAT games and Arena events.
- Professionally and accurately sell tickets for all HEAT games and Arena events to our guests at our sales windows.
Qualifications
- Accurately distribute will call tickets to our guests for all HEAT games and Arena events.
- Must be able to reconcile all daily sales without any overage/shortage occurring.
- Must be able to communicate clearly and persuasively in positive and negative situations and remain professional with our guests at our Customer Service windows.
- Answer inbound phones with the highest level of courtesy and accurately answer all guests' inquiries.
- High school diploma and Six months to one year of cashier experience, strong verbal and written communication skills, proven organization skills, computer literate, and strong customer service skills preferred.
- Ticketmaster and Archtics experience a PLUS.
Benefits
- Competitive Pay Rates
- Overtime Pay (I.5 times regular rate) on Company Observed Holidays
- Paid Training
- Free Parking
- Discounted Employee Meals
- 30% discount at Miami HEAT Retail Store
- Elevate Raffle for a chance to win American Express Gift Cards
- End of Season Performance Bonus Program* must meet required criteria