Box Office Agent

Essential Functions and Responsibilities

• Receives payment for admission ticket sales
• Issues receipts, refunds, credits or change due to customers
• Ensures that each guest receives outstanding service by greeting each guest and providing a friendly environment
• Maintains awareness of all admissions prices and packages as well as all promotions and advertisements
• Safeguards company assets by reconciling retail cash tills
• Resolves customer complaints and communicates customer requests to management as needed
• Accurately and efficiently records all cash and media collected
• Counts money in cash drawers at beginning and end of shift and balances to register sales documents
• Maintains orderly appearance of work area and supplies stocked

Knowledge, Skills and Abilities

• Ability to process information through computer system
• Ability to count money and make change
• Ability to deal with unpleasant or discourteous guests on occasion
• Ability to communicate with Team Members and guests
• Ability to read, count, and write to accurately complete all documentation
• Physical ability to stand and/or sit for extended periods
• Physical ability to lift up to 10 lbs.
• Ability to work varied hours/days, including nights, weekends and holidays, as needed

Education and Work Experience

• High School diploma or equivalent
• 1-2 cashier, retail, or customer service experience

Pay and Benefits

Starting Pay Rate for this position is $17.67/hour. This is a part-time position. No health benefits are included but a 401(k) is offered day one and includes a company match.