Box Office Agent
Medieval Times Dinner & Tournament - Dallas · Lawrenceville, GA · 6 days ago
Business DevelopmentPart-time
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Welcomes guests to the Castle and process their existing or new ticket reservations
- Processes payment for new ticket sales
- Issues receipts, refunds, credits or change due to guests as needed
- Maintains awareness of all admissions prices and packages as well as all promotions and advertisements
- Solves guest issues and communicates to management as needed
- Maintains an orderly appearance of work area and keeps supplies stocked
- Performs additional duties as assigned
KNOWLEDGE, SKILLS AND ABILITIES
- Excellent customer service skills
- Uses a computer to find, add, or adjust ticket reservations
- Counts money and makes change
- Deals with unpleasant or discourteous guests on occasion
- Communicates with Team Members and guests
- Physical ability to stand and/or sit for extended periods
- Physical ability to lift up to 10 lbs.
- Works varied hours/days, including nights, weekends and holidays, as needed
EDUCATION AND WORK EXPERIENCE
- High School diploma or equivalent
- 1-2 cashier, retail, or customer service experience