Bowling Center Guest Service Attendant (Student Position)

Key Functions

• Demonstrate a high standard of customer service.
• Personally assist customers with bowling, billiards, engraving, refreshments, and video games.
• Greet all customers with fast, friendly, personalized service and develop a rapport with return customers.
• Accurately ring sales orders into the cash register and count back change to customers in a courteous and friendly manner.
• Help with the upkeep of bowling lanes, automatic pinsetters, ball return, and automatic scorers.
• Ensure food and beverage items are stocked and replace pop syrup boxes when needed.
• Prepare food items and clean cooking equipment.
• Report all customer complaints to the Manager/Bowling and Recreation.
• Report potential safety hazards, employee incidents, and operations inconsistencies to the Manager/Bowling and Recreation.
• Perform custodial duties by cleaning the bowling center, Hunt Brothers Pizza, seating areas, and billiard area.
• Follow all local and state health and safety regulations.
• Follow all safety and lockout procedures related to the bowling center.
• Maintain accurate and timely bowling-related records to include all stops run and for pinsetter parts repaired/replaced for inventory.
• Properly prepare for, record, and input league scores and standings into a 12-strikes system.
• Maintain a clean, organized workspace.

Qualifications

• Current Kansas State University student.

Skills

• Customer service skills.
• Basic computer skills (e.g., using a cash register).
• Physical stamina for cleaning and maintaining equipment.

Benefits

• Opportunity to work at a local bowling center.
• Opportunity to work with a variety of games and services.
• Opportunity to learn about bowling center operations and maintenance.

Pay

Not specified.

Schedule

Not specified.

Requirements

• Current Kansas State University student.