Botox Referral Coordinator
Penn Medicine, University of Pennsylvania Health System · Berwyn, PA · 3 wk ago
AdministrativeFull-time
Description
Penn Medicine is dedicated to its mission of providing the highest quality of care to patients, conducting innovative research, and educating future leaders in medicine. Employees collaborate with top professionals across disciplines.
About the role
The Botox Referral Coordinator assists the practice manager and providers in maintaining a patient/customer focus, supporting high-quality care, and meeting or exceeding patient satisfaction and financial targets.
Responsibilities
- Manages Accounts Receivable using established work queues and process flows.
- Maintains positive relationships with patients by demonstrating knowledge of their history and treating them with compassion.
- Verifies patient's insurance and prior authorization.
- Processes and checks status of claims.
- Schedules appointments for Botox patients and confirms appointments.
- Communicates with Allergan regarding financial assistance and the Botox Savings Program.
- Assists in maximizing revenue by managing strategies to collect monies from third-party payers and collect past due balances.
- Coordinates activities of clinical programs and initiatives within the practice.
- Supports practice leadership in establishing, implementing, and maintaining policies, procedures, and efficient systems.
- Trains and supervises Patient Services Associates.
Requirements
- H.S. Diploma/GED and 4+ years Experience working within medical office environment.
- Bachelor's Degree in Business, Accounting, or Healthcare Administration preferred.
- 1+ years Experience in physician billing responsibilities or accounts receivable management preferred.
- Coursework in medical terminology preferred.
- Experience in the insurance/HMO industry or academic medical center preferred.
Qualifications
- Must pass any required exams for EMR access.
Benefits
We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region.
Pay
Details not specified.
Schedule
Full-time.