Boston Emergency Services Team/Boston EMS Alternative Response Clinician

Join the Boston Emergency Services Team (BEST) as a Mobile Clinician, working jointly with Boston Emergency Medical Services (EMS) to provide direct, patient-centered care to children, adolescents, and adults experiencing behavioral health emergencies or crises.

About the role

This clinician will collaborate with Boston EMS, assisting EMTs and Paramedics in responding to 9-1-1 behavioral health emergencies. The role involves assignment to an alternative response model SUV vehicle, jointly staffed with a Boston EMS EMT, conducting on-scene assessments in the community, and facilitating rapid access to mental health, substance abuse, and psychiatry services. You will serve as the primary BEST liaison to Boston EMS and maintain strong linkages with community partners.

Responsibilities

• Provide behavioral health assessments, initial crisis intervention, crisis case management, and short-term crisis counseling or follow-up care.
• Serve as a collaborative partner to Boston EMS EMTs in a 9-1-1 alternative response unit.
• Act as the primary BEST liaison to Boston EMS, offering case consultation and problem resolution.
• Maintain linkages with Boston EMS and community partners.
• Provide information and referral services to individuals in crisis.
• Develop and maintain knowledge of managed care and health insurance systems; share relevant resources with other clinicians.
• Complete and maintain necessary documentation, data entry, and records in compliance with program requirements and HIPAA standards.

Qualifications

• Master’s degree in a mental health field (social work, psychology, or relevant field) required; clinical licensure preferred by start date.
• Experience delivering mental health services to traumatized children or families is a plus.
• Clinical counseling experience with families affected by violence or trauma.
• Experience with crisis intervention services desirable.
• Demonstrated cultural sensitivity and comfort working with diverse racial and ethnic populations.
• Experience in health or hospital settings is desirable.
• Preference given to applicants who reflect the cultural and language diversity of the Boston Medical Center patient population.

Skills

• Knowledge of BEST resources, community resources, and partners serving families affected by trauma or homicide.
• Ability to function and make decisions in a fast-paced environment while collaborating with an interdisciplinary team.
• Excellent verbal and written communication skills.
• Strong assessment and interviewing skills.
• Ability to adhere to professional ethics while performing essential duties.
• Organized work style, good follow-through, and ability to maintain accurate written documentation.
• Bilingual or multilingual skills (beyond English) appropriate to the patient population served is a plus.

Pay

Compensation range: $22.84–$31.97 per hour. This range is based on minimum job qualifications and considers factors such as education, experience, skills, certifications, internal equity, and market competitiveness. Geographic location may adjust the range.

Schedule

2:00 PM–12:00 AM, rotating two-week shift schedule.

Benefits

• Comprehensive benefits package including medical, dental, vision, and pharmacy coverage.
• Discretionary annual bonuses and merit increases.
• Flexible Spending Accounts and 403(b) savings match.
• Paid time off and career advancement opportunities.
• Resources to support employee and family well-being.