BOS Cargo Warehouse Supervisor

Cargo Warehouse

• Act as technical expert on the ground (e.g., on complex ticketing issues / system issues)
• Coach and coordinate the team assigned to the task
• Handle aircraft doors as needed
• Allocate tasks to team members during a turnaround / warehouse area / bag room, check-in desk row etc.
• Ensure compliance with all Operating Procedures (SOP, LOP), including Station Safety Rules and supervise Emergency Procedures during their shift in the area under their supervision
• Supervise all Operations (as part of their purview); stand in for Duty Manager or equivalent as required
• Lead and train on-the-job as necessary for the employees working under their purview
• Provide duty managers with feedback on employees to enable them to have constructive development / disciplinary conversations
• Depending on severity, responsible to escalate any customer complaints received / observed to Duty managers promptly
• In small stations, assume responsibility for day-of allocation tasks on a rotating basis
• Conduct QHSSE related daily checks / inspections and accurately report into the systems
• Responsible for Quality, Health, Safety, and Environmental activities at the station with an objective of reducing employee injuries, aircraft, and equipment damage

Supervisor

• Lead a team during a turnaround / in a specific area / on a specific task while ensuring compliance of safety, security and operational performance in line with policies and brand values

Functional Member of the Operational Team

• Work on a shift-basis
• Act as technical expert on the ground (e.g., on complex ticketing issues / system issues)
• Cooperate with the team assigned to the task
• Handle aircraft doors as needed
• Allocate tasks to team members during a turnaround / warehouse area / bag room, check-in desk row etc.
• Ensure compliance with all Operating Procedures (SOP, LOP), including Station Safety Rules and supervise Emergency Procedures during their shift in the area under their supervision
• Supervise all Operations (as part of their purview); stand in for Duty Manager or equivalent as required
• Lead and train on-the-job as necessary for the employees working under their purview
• Provide duty managers with feedback on employees to enable them to have constructive development / disciplinary conversations
• Depending on severity, responsible to escalate any customer complaints received / observed to Duty managers promptly
• In small stations, assume responsibility for day-of allocation tasks on a rotating basis
• Conduct QHSSE related daily checks / inspections and accurately report into the systems
• Responsible for Quality, Health, Safety, and Environmental activities at the station with an objective of reducing employee injuries, aircraft, and equipment damage

What We Offer

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retailer plan
• Tuition reimbursement
• Vision insurance

About the Role

At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.