Bookseller/Cashier I

Essential Function Statement

• Accurately rings up customers using POS system, receives payment of cash, credit card, debit cards and GISD gift certificates, bags and/or wraps customer’s purchase
• Provides excellent customer service to donors and shoppers, greets customers upon entering and leaving the store
• Listens to customers’ complaints politely and refers them to management for appropriate resolution
• Utilizes 4DX methodology for achieving organizational goals
• Fulfills daily assignment list duties such as sorting and shelving books, pricing books and merchandise, identifying books/product that are in popular demand such as “hot” and “new release”, and place new merchandise on sales floor, create window and in-store displays, and keep the store stocked with fresh merchandise
• Keeps all areas of the store clean and neat. Assists in housekeeping duties, including mopping floors when necessary
• Reports any incidents of theft or unauthorized possession of company property to management immediately
• Accepts donations according to company guidelines and maintains all donation receipts securely in an organized manner
• Performs other related duties as assigned

Skills & Abilities

• Education / Experience: High School Diploma (or GED) preferred. Minimum one year related experience.
• Computer Skills: Basic use of computer and computer related equipment/software. MS Office Suite - Word and Excel programs.
• Equipment: Ability to operate electronic, POS cash register system.
• Other Requirements: Must be able to understand the basic principles of running a retail store stocking, merchandise flow, quotas. Cash handling: Able to perform simple arithmetic tasks including addition, subtraction, fractions, percentages, etc. Follow procedures and company established guidelines both in written and unwritten format.