Booking Coordinator

About the role

PerLuxe Travels is seeking a Booking Coordinator for hands-on work centered on booking accuracy and the day-to-day demands of premium resorts, cruises, Disney trips, family and couples travel, group planning, quotes, and travel-rule research. This role ensures every handoff shows what is complete, what is pending, and who owns the next step.

Responsibilities

• Create or update reservation records carefully to maintain workflow accuracy.
• Verify names, dates, rates, and confirmation details for all bookings.
• Track pending supplier responses and document changes or cancellation conditions.
• Flag booking exceptions before they become traveler problems.
• Use resort, cruise, and supplier communication tools confidently.
• Apply ticketing support while tracking exceptions, owners, and deadlines.
• Document itinerary support decisions clearly for team reference.
• Exercise sound judgment in exception management, escalating when necessary.

Qualifications

Quality contributions are measured by booking accuracy that is clear, traceable, and actionable for the team. The role requires meticulous attention to detail and the ability to document unresolved items rather than making assumptions.

Skills

• Resort and Cruise Support
• Supplier Communication
• Ticketing Support
• Itinerary Support Documentation
• Exception Management

Schedule

Full-time, 100% remote within the United States.

Pay

Base salary: $42,000–$62,000 per year.