Booking Agent

Dinamic AS Group is hiring a remote Booking Agent to support luxury travel planning, private experiences, itinerary coordination, traveler communication, and premium customer service.

About the role

This position is designed for someone who can keep details accurate while moving work forward, handling traveler requests, reservations, itinerary details, supplier follow-up, and accurate service delivery.

Responsibilities

• Coordinate booking agent work connected with luxury travel planning, private experiences, itinerary coordination, traveler communication, and premium customer service.
• Review traveler names, dates, routing, booking details, confirmations, and service notes for accuracy.
• Handle routine reservation or itinerary updates and keep travelers informed of next steps.
• Coordinate with internal teammates, travel suppliers, or service partners when information or confirmation is needed.
• Maintain complete booking, itinerary, customer, and follow-up records in the company’s shared systems.
• Escalate complex fare, schedule, payment, or service issues with enough context for the next owner to act quickly.

Requirements

• Strong customer-service, organization, and follow-through skills.
• Comfort learning reservation, itinerary, CRM, spreadsheet, and email workflows.
• Careful attention to names, dates, prices, confirmations, and travel details.
• Clear written and verbal communication.
• Ability to manage several open traveler requests without losing deadlines or documentation.
• A pre-employment background check is required.

Pay

$53,500 - $62,500 per year

Schedule

Full Time