Booker

What You'll Be Doing:

Love details, numbers, and making sure everything behind the scenes runs smoothly? You might be our next Booker. In this role, you’ll handle warranty claims, track factory reimbursements, and keep all our service paperwork in line — all while jumping in to support the team when things get busy.

Your Day-to-Day Might Include:

• Processing warranty claims (you’ll be the go-to expert on factory requirements)
• Tracking returns and credits
• Following up on unpaid or rejected claims — and appealing when necessary
• Filing and adjusting claims
• Backing up roles like cashier and rental desk during busy seasons or time off
• Training coworkers on billing processes through the full repair order lifecycle
• Monitoring the register and daily reconciliation
• Attending team meetings to help everyone stay aligned on warranty requirements

What You Bring to the Table:

• A high school diploma
• Great communication and people skills
• Experience with Ford dealership systems, service writing, or customer service
• Strong computer skills (you’re quick and accurate)
• Emotional maturity and the ability to stay cool under pressure
• A knack for organization and follow-through
• A willingness to jump in and support the team whenever needed

Perks:

• Full benefits package: Medical, Dental, Vision, 401(k), PTO, long and short-term disability, accident, critical illness, pet insurance, identity theft protection, and paid holidays.
• Career growth and mentorship from experienced team members
• A tight-knit team that supports and values your expertise