BOH Team Lead
Drive Shack · Raleigh, NC · 2 mo ago
On-siteInformation Technology$18–$21/hrFull-time
About the role
The BOH Lead is responsible for daily operations in the kitchen. They should be well-informed about culinary positions, recipe standards, and hospitality for guests. During their shift, they will open & close the venue following standard procedures, verify recipe adherence through line checks and visual inspection during service, and support management, staff, and guest requests as needed.
Responsibilities
- Oversee daily culinary operations and deliver an outstanding food experience for Drive Shack guests.
- Follow culinary standards and training guidelines.
- Reward and express genuine appreciation of the team’s dedication, hard work, and time.
- Escalate issues and complaints related to staff, guests, and the kitchen.
- Demonstrate skills for preparation, cooking, and serving safe and inspiring culinary items.
- Ensure all culinary products are served to meet or exceed our high standards.
- Create and maintain good working relationships with a variety of people, including vendors, internal stakeholders, staff, and senior management.
- Contribute to a climate of appreciation and respect for all Drive Shack Team Members.
- Perform other duties as assigned and requested by the General Manager and the Executive Chef.
- Add additional projects as assigned to assist company leadership on major initiatives.
Qualifications
- Work extended hours as required and/or during busy periods based on business needs.
- Support the Executive Chef in the general operation of the kitchen.
- Excellent interpersonal and customer service skills.
- Establish strong relationships with staff in other areas of the Drive Shack operations, including managers and front-of-house departments.
- Excellent organizational skills and attention to detail.
- Supervise all food preparation and ensure strict adherence to food hygiene regulations.
- Recognize, maintain, and improve safety and sanitation in the kitchen.
- Demonstrated understanding of various cooking methods, ingredients, equipment, and procedures.
- Prior experience in a leading position with an excellent record of kitchen and staff management.
- Accuracy and speed in handling in-the-moment conditions and providing solutions with hospitality and guest experience as a priority.
- Working knowledge of various computer software programs (MS Office, inventory management software, Point of Sale systems).
Working Conditions
- Fast-paced kitchen and entertainment environment with both indoor and outdoor operations.
- Frequent standing, walking, bending, and reaching for extended periods during shifts.
- Exposure to varying temperatures, including heat from ovens, grills, and dishwashing areas.
- Work schedule includes early mornings, evenings, weekends, and holidays as required by business needs.
- Regular handling of hot items, sharp utensils, and kitchen equipment in a high-traffic workspace.
- Must be able to lift, move, and carry up to 50 lbs. frequently throughout the shift.
- Requires focus, attention to detail, and adaptability in a busy, team-oriented environment.
- Noise levels and guest activity may be high during peak service periods.
Pay
$18 - $21 per hour
Schedule
Work schedule includes early mornings, evenings, weekends, and holidays as required by business needs.