Body Shop Receptionist

Plantation Ford | Plantation, FL Join the Plantation Ford Team! Plantation Ford is looking for a friendly, organized, and customer-focused Body Shop Receptionist to be the first point of contact for customers visiting or calling our Collision Center. If you enjoy providing exceptional customer service, thrive in a fast-paced environment, and are looking for opportunities to grow your career in the automotive industry, we'd love to meet you. What You'll Do Welcome customers and visitors with a professional, friendly attitude. Answer and direct incoming phone calls efficiently. Schedule appointments and assist with customer inquiries. Maintain accurate customer records and update information in dealership systems. Assist the Body Shop team with administrative and clerical tasks. Prepare, organize, and file repair orders and related documentation. Communicate effectively with customers, insurance representatives, and internal departments. Process payments and maintain a clean, organized reception area. Support the Collision Center team to ensure an exceptional customer experience. What We're Looking For Previous automotive dealership or collision center experience preferred. Customer service or receptionist experience required. Strong communication and interpersonal skills. Excellent organizational skills with strong attention to detail. Comfortable using computers, Microsoft Office, and dealership software. Ability to multitask in a fast-paced environment. Positive attitude, professional appearance, and a team-first mindset. Why Join Plantation Ford? Competitive pay Medical, dental, and vision insurance Paid time off and paid holidays Employee discounts on vehicles, parts, and service Career advancement opportunities within the dealership Supportive, team-oriented work environment We are an Equal Opportunity Employer and are committed to creating an inclusive workplace. We do not discriminate or tolerate harassment based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law.