Body Shop Manager - Relocation Assistance Available

About the role

Truck Centers, Inc. is seeking a Body Shop Manager to oversee daily operations, lead a skilled team, and ensure best-in-class customer service at our Morton, IL facility. We are offering relocation assistance for this position if needed.

What You'll Do

• Lead and mentor a high-performing team – Supervise and support technicians, estimators, and administrative staff while fostering a culture of collaboration, accountability, and continuous learning.
• Oversee all aspects of body shop operations – Manage the full repair process, from initial estimates and insurance approvals to final quality checks and customer delivery, ensuring efficiency and high-quality workmanship.
• Ensure team members receive proper training and development – Implement structured training programs, mentor team members, and provide opportunities for professional growth to ensure industry best practices and evolving technologies are embraced.
• Maintain compliance with company and OEM policies – Enforce manufacturer repair guidelines, warranty processes, and safety standards, ensuring all documentation and procedures are followed accurately.
• Drive operational efficiency and shop performance – Set and monitor key performance metrics, develop strategies for process improvements, and implement corrective actions to maximize productivity, profitability, and customer satisfaction.
• Collaborate with internal departments – Work closely with Sales, Parts, and Service managers to align goals, share information, and ensure smooth interdepartmental coordination for seamless repairs and superior customer service.
• Foster strong customer relationships – Act as a key point of contact for customers, ensuring clear communication throughout the repair process, addressing concerns, and delivering an exceptional customer experience.
• Manage shop resources and vendor relations – Research and select vendors for quality parts and materials, negotiate pricing, and oversee inventory management to control costs while maintaining top-tier service.
• Ensure a safe and organized work environment – Maintain a clean, well-equipped, and hazard-free shop area that meets all safety and compliance requirements. Conduct regular spot checks to uphold workplace standards.

Qualifications

• 5-10 years of experience in a leadership role within a collision repair or body shop setting
• Strong knowledge of collision repair, truck systems, and dealership operations
• Proven ability to lead, develop, and motivate a team
• Exceptional organizational, communication, and problem-solving skills
• Experience managing budgets, analyzing data, and driving efficiency
• Proficiency with computers, tablets, and MS Office

Preferred Qualifications

• Freightliner dealership experience
• CIC Level I or II training
• Kaizen and/or Six Sigma Green Belt certification

Benefits

• 401(k) with company match
• Health insurance with 3 plan options to choose from, Vision Insurance, and Dental Insurance
• Paid time off including paid volunteer time
• Disability insurance
• FSA and HSA options
• Company paid Life and AD&D insurance
• Maternity leave
• Employee assistance program
• Wellness program
• Company paid uniforms
• Company paid boot & PPE allowance
• Tool insurance at no cost
• Company-supplied specialty tooling

Pay

Pay Range: $66,094.08 - $99,141.12 per year with incentive eligibility