Jobs · Customer Service

Bodily Injury & Homeowners Liability Adjuster - National General

National General · United States · 1 mo ago
RemoteRemoteCustomer Service$54k–$86k/yrFull-time

National General is part of The Allstate Corporation, offering home, auto, accident, health, and specialty insurance products through independent agents and directly to consumers.

About the role

This opportunity is part of a team development program supporting evolving business needs across Bodily Injury and Homeowners Liability claims. Team members may gain exposure to a variety of claim types and handling responsibilities, including extended handling, litigation, and homeowners liability claims, based on business needs, performance, and development goals. The team seeks an experienced Adjuster with a background in both Bodily Injury and Homeowners Liability claims. Litigation experience is preferred but not required.

Responsibilities

  • Determine subrogation or fraud potential and how to handle for complex cases
  • Apply advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
  • Handle investigation regarding all aspects of complex auto claims (coverage, liability and damages) with discretion and independence within an increased level of authority
  • For claims involving injuries, review, evaluate, and negotiate moderate to complex injury claims
  • Recognize and identify vehicle body parts and other potential property damage
  • Identify customer needs and work to meet those needs using appropriate customer service skills

Skills

  • Auto Insurance Claims
  • Case Management
  • Casualty Insurance
  • Casualty Management
  • Claims Administration
  • Claims Resolution
  • Claims Review
  • Commercial Liability
  • De-Escalation
  • Home Insurance
  • Homeowners Claims
  • Homeowners Insurance
  • Homeowners Insurance Claims
  • Insurance Policies
  • Liability Insurance
  • Liability Management
  • Litigation
  • Multitasking
  • Personal Injury Claims
  • Property & Casualty Insurance
  • Relationship Management
  • Tort Liability

Pay

  • BI Auto Adjuster Cons I: $53,500 – $86,400
  • BI Auto Adjuster Cons II: $56,000 – $93,250
  • BI Auto Adjuster Sr Cons I: $68,500 – $117,700
  • BI Auto Adjuster Sr Cons II: $70,100 – $124,500

Base compensation is based on experience and qualifications. Total compensation may include incentive pay (e.g., commission, bonus) if applicable.

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