Bodily Injury Claims Specialist
About the role
We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week.
Responsibilities
- Assemble facts, determine coverage, evaluate the amount of loss, analyze legal liability, make payments in accordance with coverage, damage and liability determination, and perform other functions or duties to properly adjust the loss.
- Study insurance policies, endorsements, and forms to develop an understanding of insurance coverage.
- Follow claims handling procedures and participate in claim negotiations and settlements.
- Deliver a high level of customer service to our agents, insureds, and others.
- Devise alternative approaches to provide appropriate service, dependent upon the circumstances.
- Handle investigations by telephone, email, mail, and on-site investigations.
- Maintain appropriate adjuster’s license(s), if required by statute in the jurisdiction employed, within the time frame prescribed by the Company or statute.
- Handle complex and unusual exposure claims effectively through on-site investigations and through participation in mediations, settlement conferences, and trials.
- Handle confidential information according to Company standards and in accordance with any applicable law, regulation, or rule.
- Assist in the evaluation and selection of outside counsel.
- Maintain punctual attendance according to an assigned work schedule at a Company approved work location.
Requirements
A minimum of three years of insurance claims related experience.
The ability to organize and conduct an investigation involving complex issues and assimilate the information to reach a logical and timely decision.
The ability to effectively understand, interpret and communicate policy language.
The dissemination of appropriate claim handling techniques so that others involved in the claim process are understanding of issues.
Qualifications
Not specified.
Skills
The ability to organize and conduct an investigation involving complex issues and assimilate the information to reach a logical and timely decision.
The ability to effectively understand, interpret and communicate policy language.
The dissemination of appropriate claim handling techniques so that others involved in the claim process are understanding of issues.
Benefits
Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave.
Pay
Not specified.
Schedule
Not specified.