Boat Sales & ATV Consultant
Bass Pro Shops · Oklahoma City, OK · 2 mo ago
Business DevelopmentFull-time
About the role
The Boat & ATV Sales Consultant assists customers in making informed buying decisions for boats and ATVs through selling and customer service activities.
Responsibilities
- Support a strong commitment to world-class customer service and ensure a pleasant shopping experience.
- Engage customers entering the department in a friendly and timely manner.
- Meet with potential customers to determine their boating and/or ATV needs and provide necessary information for informed buying decisions.
- Maintain current product knowledge using resources such as product brochures, internet, and training meetings.
- Stay aware of advertised items, pricing structures, and promotions.
- Adhere to selling skills training and direction.
- Work cooperatively with the Service Department for seamless customer delivery.
- Maintain confidentiality of all sensitive and personal information.
- Prepare the showroom daily to ensure proper signage, cleanliness, and presentation of products.
- Generate and manage leads and prospects in the CRM tool, including entering new customers and documenting follow-up activities.
- Participate in special events such as Boat Shows and Parking Lot events.
- Complete all necessary paperwork accurately during the selling process.
- Meet or exceed individual monthly sales goals based on employment status, schedule, and historical sales.
- Maintain a clean and professional work area.
- Follow all company policies and procedures.
Requirements
- High school education or equivalent experience.
- Ability to calculate figures such as discounts and percentages.
- Friendly and professional communication with customers and associates.
- Ability to establish and maintain effective working relationships with management, coworkers, and customers.
- Ability to operate computer systems and Point of Sale register systems.
Physical Requirements
- Able to lift up to 50 pounds.
- Stands for extended periods.
Benefits
- Discounts on retail merchandise, restaurants, world-class resorts, and conservation attractions.
- Medical, dental, and vision coverage.
- Health Savings Account (HSA).
- Flexible Spending Account (FSA).
- Voluntary benefits.
- 401k Retirement Savings.
- Paid holidays, vacation, and sick time.
- Bass Pro Cares Fund.
- Additional benefits available.