Boat & ATV Sales Consultant

Position Summary

The Boat & ATV Sales Consultant performs various selling and customer service activities to assist boat and ATV customers in making informed buying decisions.

Essential Functions

• Supports a strong commitment to world‑class customer service and ensures a pleasant and productive shopping experience for all customers.
• Engages all customers entering the department in a friendly and timely manner.
• Meets with potential customers to determine their boating and/or ATV needs.
• Provides information necessary to allow the customer to make an informed buying decision.
• Maintains current product knowledge by using available resources, such as product brochures, the Internet, and product‑information training meetings.
• Maintains awareness of advertised items, current pricing structures, and promotions.
• Remains current on and adheres to all selling‑skills training and direction.
• Works cooperatively with the Service Department to ensure delivery to the customer is seamless.
• Maintains complete confidentiality of all sensitive and personal information.
• Prepares the showroom each morning to ensure proper signage is in place per established presentation standards and that all products are clean, presentable, and in sellable condition; the integrity and cleanliness of the product are maintained throughout the day.
• Generates and manages leads and prospects in the provided Customer Relationship Management (CRM) tool daily, entering new customers and documenting follow‑up activities and tasks before and after the sale.
• Participates in special events such as boat shows, parking‑lot events, etc.
• Accurately completes all necessary paperwork required within the selling process.
• Meets and exceeds pre‑determined individual monthly sales goals based on employment status, schedule, length of employment, and historical sales; achieving company sales goals on a monthly basis is required.
• Maintains a clean and professional work area and follows all company policies and procedures.
• Performs all other duties as assigned.

Experience / Qualifications

• High school education or equivalent experience.

Knowledge, Skills, and Ability

• Ability to calculate figures such as discounts and percentages.
• Ability to communicate in a friendly and professional manner to customers and associates.
• Ability to establish and maintain effective working relationships with management, coworkers, and customers.
• Ability to operate computer systems and point‑of‑sale register systems.

Physical Requirements

• Ability to lift up to 50 pounds.
• Ability to stand for extended periods.

Independent Judgment

Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments, often making recommendations to work procedures, policies, and practices.

Benefits (Full‑Time)

• Discounts on retail merchandise, restaurants, world‑class resorts, and conservation attractions.
• Medical, dental, and vision coverage.
• Health Savings Account (HSA) and Flexible Spending Account (FSA).
• Voluntary benefits.
• 401(k) retirement savings plan.
• Paid holidays, vacation, and sick time.
• Bass Pro Cares Fund.
• Additional benefits.