Boat/ATV Sales Outfitter Full Time
Bass Pro Shops · Anchorage, AK · 1 mo ago
Full-time
Supports a strong commitment to world-class customer service and ensures a pleasant and productive shopping experience for all customers.
Responsibilities
- Engage all customers entering the department in a friendly and timely manner.
- Meet with potential customers to determine their boating and/or ATV needs.
- Provide information to allow customers to make informed buying decisions.
- Maintain current product knowledge using available resources (e.g., product brochures, Internet, training meetings).
- Stay aware of advertised items, pricing structures, and promotions.
- Adhere to selling skills training and direction.
- Work cooperatively with the Service Department to ensure seamless customer delivery.
- Maintain confidentiality of all sensitive and personal information.
- Prepare the showroom each morning, ensuring proper signage, cleanliness, and presentation of products.
- Generate and manage leads and prospects in the Customer Relationship Management (CRM) tool daily, including entering new customers and documenting follow-up activities.
- Participate in special events such as Boat Shows and Parking Lot events.
- Accurately complete all necessary paperwork within the selling process.
- Meet and exceed individual monthly sales goals based on employment status, schedule, and historical sales.
- Maintain a clean and professional work area.
- Follow all Company Policies and Procedures.
Requirements
- High School education or equivalent experience.
- Ability to calculate figures such as discounts and percentages.
- Friendly and professional communication with customers and associates.
- Ability to establish and maintain effective working relationships with management, coworkers, and customers.
- Ability to operate computer systems and Point of Sale register systems.
- Able to lift up to 50 pounds.
- Stand for extended periods.
Benefits
- Discounts on retail merchandise, restaurants, world-class resorts, and conservation attractions.
- Medical, dental, and vision coverage.
- Health Savings Account (HSA).
- Flexible Spending Account (FSA).
- Voluntary benefits.
- 401k Retirement Savings Plan.
- Paid holidays, vacation, and sick time.
- Bass Pro Cares Fund.
- Additional benefits available.