Boat & ATV Sales Consultant-Full Time
Bass Pro Shops · Hamburg, PA · 1 wk ago
Business DevelopmentFull-time
Position Summary
The Boat & ATV Sales Consultant performs various Selling / Customer Service activities to assist Boat and ATV Customers in making informed buying decisions.
Responsibilities
- Supports a strong commitment to world class customer service and insures a pleasant and productive shopping experience for all customers
- Engages all customers entering the department in a friendly and timely manner
- Meets with potential customers to determine their boating and or ATV needs
- Provides information necessary to allow the customer to make an informed buying decision
- Maintains current product knowledge by using available resources, i.e., product brochures, Internet and product information training meetings
- Maintains awareness of advertised items, current pricing structures and promotions
- Remains current on & adheres to all selling skills training & direction
- Works cooperatively with the Service Department to see that delivery to the customer is seamless
- Maintains complete confidentiality of all sensitive & personal information
- Prepares the showroom each morning to ensure proper signage is in place per established presentation standards and all products are clean, presentable and in sellable condition
- Maintains integrity and cleanliness of product throughout the day
- Generates and manages leads & prospects in provided Customer Relationship Management (CRM) tool on a daily basis, specifically entering new customers and conducting and documenting follow up activities and daily tasks with customers before and after the sale
- Participates in special events such as Boat Shows, Parking Lot events, etc.
- Accurately completes all necessary paperwork required within the selling process
- Meets and exceeds pre-determined individual monthly sales goals which will be based off of employment status (Full Time or Part Time), hours and days scheduled, length of employment, historical sales, etc.
- Achieving company sales goals on a monthly basis is required
- Maintains a clean and professional work area
- Follows all Company Policies and Procedures
- All other duties as assigned
Qualifications
- High School education or equivalent experience
Skills
- Ability to calculate figures such as discounts and percentages
- Ability to communicate in a friendly and professional manner to our customers and other associates
- Ability to establish and maintain effective working relationships with Management, coworkers and customers
- Ability to operate computer system & Point of Sale register system
Physical Requirements
- Able to lift up to 50 pounds
- Stands for extended periods
Benefits
- Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions
- Medical
- Dental
- Vision
- Health Savings Account
- Flexible Spending Account
- Voluntary benefits
- 401k Retirement Savings
- Paid holidays
- Paid vacation
- Paid sick time
- Bass Pro Cares Fund
- And more