Board Solutions Subject Matter Expert (SME) – Winder & Roll Handling

The Job

The Board Solutions Group works closely with Packaging Solutions of North America (PSNA) to support tactical and strategic initiatives to improve results and drive business strategy to achieve or exceed their targeted performance levels. This involves the use of expertise and leadership gained through years of experience to deliver improvement within the manufacturing system. Board Solutions SME’s work together within all of the PSNA facilities to improve paper machine performance, reduce variability, improve quality and lower manufacturing costs.

The Subject Matter Expert (SME) position is accountable for delivering results on a wide range of assignments, short and long-term, across our mill system. The SME must work well with varied teams and be able to quickly engage employees from all levels of the organization from executive to the shop floor, and influence vendors and contractors.

The SME functions as an internal consultant, and is expected to lead the development of projects and produce improvement in the area of expertise anywhere in the company. The duties range widely between safety leadership, troubleshooting, optimization, teaching, deliberate improvement projects, capital projects, process audits, strategic studies, and mentoring.

Qualifications, Skills And Knowledge

• Minimum 15 years of paper industry experience in paper manufacturing, engineering, converting, or machine supplier positions
• Understanding of detailed winder, and roll handling processes, product attributes and equipment
• Key mechanical and electrical winder troubleshooting skills with knowledge of how different paper grades impact the runnability of a winder
• Ability to independently scope and deliver complex technical work
• Demonstrated leadership focused on accountability and results
• Enterprise-level influence and credibility with excellent communication and interpersonal skills, with the ability to communicate to groups and individuals at all levels
• Strong analytical troubleshooting skills and the ability to use organized data based approaches to resolve issues
• Bachelor of Science Degree in Engineering is preferred, significant work experience in mechanical, electrical, PLCs and winder and roll handling systems will be considered

Benefits

• Health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets

Culture

We promote employee well-being by providing safe, caring and inclusive workplaces. We have team members all around the world with diverse backgrounds, experiences, and perspectives. These are our strengths. We are committed to creating a culture where all individuals are respected, valued, engaged and have an opportunity to do their best work every day. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly inclusive and diverse culture.

The Company

International Paper (NYSE: IP) is the global leader in sustainable packaging solutions. With company headquarters in Memphis, Tennessee, USA, and EMEA (Europe, Middle East and Africa) headquarters in London, UK, we employ more than 65,000 team members and serve customers around the world with operations in more than 30 countries. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Net sales for 2024 were $18.6 billion. In 2025, International Paper acquired DS Smith creating an industry leader focused on the attractive and growing North American and EMEA regions.

About Us

International Paper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact reasonable.accommodations@ipaper.com or (877) 973-3919.